IT Support Engineer
Ethos Beath Chapman Idibu ·www.ethosbc.com
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Our client is an established international shipping and offshore energy services group, managing a modern, technically advanced vessel fleet and providing ship management, crewing and technical services to energy sector customers globally. The business operates from multiple regional offices across Asia, Europe and the Americas.
They're hiring an IT Support Engineer for their Singapore office, reporting into the Head of IT & Cyber Security. This is a hands-on, first-line support role covering end-user devices, servers, networks and security systems, working closely with the broader Infrastructure team.
Key responsibilities:
What you'll bring:
ST
Reg No. R1768414
BeathChapman Pte Ltd
Licence no. 16S8112
They're hiring an IT Support Engineer for their Singapore office, reporting into the Head of IT & Cyber Security. This is a hands-on, first-line support role covering end-user devices, servers, networks and security systems, working closely with the broader Infrastructure team.
Key responsibilities:
- Act as first point of contact for IT support requests, both remote and on-site
- Manage user account setup and access permissions
- Review and action quarantined/flagged emails
- Diagnose and resolve hardware, software and system issues
- Configure and roll out new hardware and software
- Keep systems documentation up to date
- Support network and endpoint monitoring
- Track and enforce device patching for compliance
- Contribute to hardware/software procurement decisions
- Help uphold data security and integrity standards across the business
- Support cyber awareness initiatives, including phishing simulation exercises and new security protocol rollouts
- Some travel to overseas offices for on-site support, as needed
What you'll bring:
- 2+ years working with Office 365 and Azure AD in a support capacity
- 2+ years' experience managing devices via Microsoft Intune/Autopilot
- Experience with a helpdesk/ticketing platform (e.g. ConnectWise, SolarWinds, AutoTask, ManageEngine, ZenDesk, or similar)
- Solid working knowledge of Windows environments
- Confidence troubleshooting across the stack — desktops, servers, network and firewall level
- Exposure to a broad range of end-user hardware (desktops, laptops, mobile devices, tablets)
- Track record contributing to IT projects of varying scale and complexity
- Good documentation habits
- Nice to have: general networking knowledge, and/or exposure to compliance frameworks such as ISO 27001, NIST or Cyber Essentials
ST
Reg No. R1768414
BeathChapman Pte Ltd
Licence no. 16S8112
Frequently asked questions
Who is hiring for the IT Support Engineer role?
Ethos Beath Chapman Idibu is hiring for the IT Support Engineer position, a Shazamme client. Apply directly on the employer's career site.
Where is the IT Support Engineer job located?
The IT Support Engineer role with Ethos Beath Chapman Idibu is based in Singapore, SG. The role is remote-friendly.
Is the IT Support Engineer role remote?
Yes — the IT Support Engineer position at Ethos Beath Chapman Idibu is remote. Candidates based in SG are preferred.
What does the IT Support Engineer role pay?
Ethos Beath Chapman Idibu lists the IT Support Engineer role at SGD 3,000–4,500 per month.
Is the IT Support Engineer role full-time or contract?
This is a full time position at Ethos Beath Chapman Idibu.
What experience level is the IT Support Engineer role?
The IT Support Engineer position is aimed at mid-level candidates.
How do I apply for the IT Support Engineer role at Ethos Beath Chapman Idibu?
Apply directly on Ethos Beath Chapman Idibu's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.