Service Support Administrator
FRS Recruitment ·www.frsrecruitment.com
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FRS Recruitment are now inviting applications for the role of Service Support Administrator on behalf of our Client based on the South Carlow/Kilkenny border.
This role is central to delivering excellent customer service and ensuring the efficient day-to-day operation of the office. The successful candidate will provide administrative support across customer service, finance, engineering support, and reporting functions while contributing to a positive and professional customer experience.
Hours:
- Office Based, Monday to Friday, 08:30 - 17:00 [possible 1 day WFH following probation]
Benefits:
- Attractive salary
- Free onsite parking
- Pension & Health Insurance after 6 months
- Further career progression opportunities
Key Responsibilities
- Deliver exceptional customer service.
- Process customer orders received via telephone and other communication channels.
- Maintain accurate customer information, records, and activity within the CRM system.
- Perform bank reconciliation, cash collection and support general financial administration.
- Prepare and process customer and engineering-related invoicing.
- Coordinate customer and engineer follow-up activities to ensure timely resolution of queries and service requests.
- Provide administrative support to management and wider team members as required.
- Support efficient, compliant, and effective office operations.
- Prepare and distribute monthly reports and performance updates.
- Assist with the coordination of meetings, training sessions, and other administrative activities.
- Maintain a high level of accuracy, confidentiality, and professionalism in all aspects of the role.
Candidate Profile
- Excellent organisational and administrative skills.
- Strong communication and customer service abilities.
- A proactive approach with the ability to work independently and use initiative.
- High levels of motivation, enthusiasm, and attention to detail.
- Strong IT skills, including experience with Microsoft Office applications.
- The ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Desirable Experience
- Knowledge of farming, agriculture, or farm machinery would be advantageous but is not essential.
Travel Requirements
- Occasional travel may be required for team meetings, training, and company events.
Apply:
- Upload CV using link attached
Frequently asked questions
Who is hiring for the Service Support Administrator role?
FRS Recruitment is hiring for the Service Support Administrator position, a Shazamme client. Apply directly on the employer's career site.
Where is the Service Support Administrator job located?
The Service Support Administrator role with FRS Recruitment is based in Carlow, IE. The role is remote-friendly.
Is the Service Support Administrator role remote?
Yes — the Service Support Administrator position at FRS Recruitment is remote. Candidates based in IE are preferred.
What does the Service Support Administrator role pay?
FRS Recruitment lists the Service Support Administrator role at EUR 33,000–36,000 per year.
Is the Service Support Administrator role full-time or contract?
This is a full time position at FRS Recruitment.
What experience level is the Service Support Administrator role?
The Service Support Administrator position is aimed at mid-level candidates.
How do I apply for the Service Support Administrator role at FRS Recruitment?
Apply directly on FRS Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.