Customer Service & Accounts Receivable Officer

www.permanser.com.au ·www.permanser.com.au

Location Melbourne, Victoria, Australia
Salary AUD 70,000 - 80,000 / year
Type Full time
Level Mid
Source Shazamme
Accounting
Apply direct
Customer Service & Accounts Receivable Officer

Melbourne, VIC | Full-Time | Textiles & Clothing

Our client is seeking a friendly, organised and proactive Customer Service & Accounts Receivable Officer to support their day-to-day operations.
Combining customer service, reception and accounts receivable, this hands-on position offers plenty of variety. You’ll be a welcoming first point of contact, help customers with their enquiries and keep invoicing and payments running smoothly.

About the Role

Customer Service & Administration
  • Respond to phone and email enquiries, providing helpful, professional service.
  • Assist customers with orders, product availability, pricing and delivery updates.
  • Work with internal teams to resolve queries and keep customers informed.
  • Welcome visitors, manage correspondence and provide reception support.
  • Maintain accurate records and assist with general office administration.
  • Build strong customer relationships through reliable service and follow-up.
Accounts Receivable
  • Prepare and issue customer invoices and credit notes.
  • Process payments and accurately allocate receipts.
  • Monitor accounts and follow up overdue payments.
  • Reconcile customer accounts and investigate payment discrepancies.
  • Resolve account enquiries and liaise with the accounts team on outstanding balances.
  • Maintain accurate records and assist with regular reporting.
About You

You’re approachable, reliable and comfortable balancing customer enquiries with tasks that require accuracy and attention to detail. You take ownership of your work and follow things through.

You’ll ideally bring:
  • Experience in customer service, reception, administration or accounts receivable.
  • Strong communication skills and a professional telephone manner.
  • Good numerical skills and close attention to detail.
  • Confidence using Microsoft Office and accounting or ERP systems.
  • Strong organisational skills and the ability to manage competing priorities.
  • A proactive approach to solving problems.
  • The ability to work independently and contribute to a team.
What’s on Offer?
  • A varied full-time role across customer service, administration and accounts.
  • The opportunity to join an established textile business.
  • A friendly, supportive team environment.
  • A hands-on position where your contribution makes a difference.
Interested? Apply now with your resume. We’d love to hear from you.

Frequently asked questions

Who is hiring for the Customer Service & Accounts Receivable Officer role?
www.permanser.com.au is hiring for the Customer Service & Accounts Receivable Officer position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service & Accounts Receivable Officer job located?
The Customer Service & Accounts Receivable Officer role with www.permanser.com.au is based in Melbourne, VIC, AU.
What does the Customer Service & Accounts Receivable Officer role pay?
www.permanser.com.au lists the Customer Service & Accounts Receivable Officer role at AUD 70,000–80,000 per year.
Is the Customer Service & Accounts Receivable Officer role full-time or contract?
This is a full time position at www.permanser.com.au.
What experience level is the Customer Service & Accounts Receivable Officer role?
The Customer Service & Accounts Receivable Officer position is aimed at mid-level candidates.
How do I apply for the Customer Service & Accounts Receivable Officer role at www.permanser.com.au?
Apply directly on www.permanser.com.au's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct