Account Manager

RecruitMint ·www.recruitmint.com

Location Bar Hill, East Anglia, England
Salary GBP 27,000 - 28,000 / year
Type Full time
Level Mid
Source Shazamme
Commercial
Apply direct
Job Title: Account Manager
  • Location: Bar Hill
  • Salary: 27-28K per annum
  • Hours: 0800-1645 Mon-Thurs 0800-1230 Friday
An exciting opportunity for a motivated and enthusiastic individual to join a fast-paced environment, supporting customer service operations. The role involves managing customer relationships and overseeing the full order process from initial enquiry through to delivery.

Key Responsibilities
  • Build and maintain strong relationships with customers via email and internal systems
  • Manage end-to-end order processing, including amendments, rescheduling, returns, and repairs
  • Respond to customer enquiries and provide timely updates on order status
  • Liaise with internal departments such as Production and Purchasing to ensure on-time delivery
  • Monitor and update order schedules, escalating any issues where necessary
  • Maintain accurate records across systems (pricing, quotations, customer data, BOMs, and drawings)
  • Prepare and update customer quotations and support RFQs
  • Raise credit and debit notes where required
  • Review and manage the customer order book, ensuring all changes are communicated effectively
  • Support stock takes, audits, and sales forecasting activities
  • Attend production meetings and contribute to operational planning
  • Identify potential issues and propose solutions to improve customer satisfaction and efficiency
Skills & Experience
  • Previous experience in a customer service or sales support role
  • Strong organisational skills with excellent attention to detail
  • Confident communicator with the ability to build relationships
  • Proactive, self-motivated, and solution-focused
  • Strong IT skills, particularly Microsoft Excel
  • Ability to work independently and as part of a team in a fast-paced environment
  • Experience with ERP/CRM systems (e.g. SAP) desirable
  • Understanding of technical drawings and manufacturing processes desirable
Benefits
  • 25 days annual leave plus bank holidays (increasing with service)
  • Early finish on Fridays
  • Private healthcare and dental cover
  • Life assurance and income protection
  • Employee assistance programme
  • Bonus and salary progression schemes
  • Employee discount platform
  • Enhanced family leave
  • Company events

Frequently asked questions

Who is hiring for the Account Manager role?
RecruitMint is hiring for the Account Manager position, a Shazamme client. Apply directly on the employer's career site.
Where is the Account Manager job located?
The Account Manager role with RecruitMint is based in Bar Hill, GB.
What does the Account Manager role pay?
RecruitMint lists the Account Manager role at GBP 27,000–28,000 per year.
Is the Account Manager role full-time or contract?
This is a full time position at RecruitMint.
What experience level is the Account Manager role?
The Account Manager position is aimed at mid-level candidates.
How do I apply for the Account Manager role at RecruitMint?
Apply directly on RecruitMint's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct