Integration Support Specialist
Leaders ·www.leaders.com.au
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Multiple Locations - QLD, ACT, NSW, SA
The RoleYou’ll be part of a multi-disciplinary support team and will:
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
The RoleYou’ll be part of a multi-disciplinary support team and will:
- Provide production support for integration platforms and services
- Liaise with internal and external stakeholders to support registration and onboarding of digital partners
- Maintain and configure APIs and applications in MuleSoft and IBM API Connect
- Perform API/environment testing as required
- Monitor and report on end-to-end API health, performance and statistics
- Troubleshoot complex incidents and work closely with level three technical/development teams
- Participate in an on-call support roster to ensure service availability and reliability
- Develop and maintain support documentation (processes, policies, configuration)
- 2–3 years’ experience working with APIs and/or integration in high-pressure environments
- Strong understanding of API/integration technologies and ability to learn new products quickly
- A quality-focused approach to improving and streamlining processes
- Strong communication skills, including explaining technical concepts to non-technical stakeholders
- Australian citizenship and ability to obtain Baseline security clearance
- Admin/config experience with MuleSoft or IBM API Connect
- Exposure to CRM systems
- Interest in accessibility and accessible design/development
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.
Frequently asked questions
Who is hiring for the Integration Support Specialist role?
Leaders is hiring for the Integration Support Specialist position, a Shazamme client. Apply directly on the employer's career site.
Where is the Integration Support Specialist job located?
The Integration Support Specialist role with Leaders is based in Brisbane, QLD, AU.
What does the Integration Support Specialist role pay?
Leaders lists the Integration Support Specialist role at AUD 100–130 per hour.
Is the Integration Support Specialist role full-time or contract?
This is a full time position at Leaders.
What experience level is the Integration Support Specialist role?
The Integration Support Specialist position is aimed at mid-level candidates.
How do I apply for the Integration Support Specialist role at Leaders?
Apply directly on Leaders's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.