C005480 Voice Specialist Skype (NS) BELGIUM - 22 Oct

Park Lane Recruitment ·www.plr.ltd

Location Brussels, Brussels, Belgium, Belgium
Type Full time
Level Mid
Source Shazamme
NATO
Apply direct
Deadline Date: Thursday 22 October 2026
 
Requirement: Voice Specialist Skype
 
Location: Brussels, BELGIUM
 
Full Time On-Site: Yes
 
Time On-Site: 100%
 
Not to Exceed Rate: 79 EUR
 
Total Scope of the request (hours): 342
 
Required Start Date: 26 November 2026
 
End Contract Date: 31 December 2026
 
Required Security Clearance: NATO SECRET
 
Please do NOT apply for any NATO contract positions unless you meet ALL the following criteria:
  1. Current National or NATO SECRET clearance
  2. Nationality of one of the NATO member countries
  3. Current work visa for the specific location if applying for an in-country position
Any applications that do NOT meet all the above - and do not CLEARLY show these on the CV - will be deleted.
 
Duties & Role: 
Under the direction of Head, Processing & Storage, but largely on own initiative, the incumbent will perform the following duties:
  • Provides first and second line network support to the Service Centre;
  • Performs diagnoses and resolve voice incidents and problems;
  • Install, replace, modify and configure network voice systems;
  • Monitors network systems and proactively report and resolve potential network voice issues;
  • Performs monthly software patching of the supported Skype For Business systems;
  • Work outside office hours or on weekends as required;
  • Seeks recommendations from his/ her superiors for technical solutions;
  • Investigates and propose improvements and solutions to equipment and configuration problems;
  • Maintains liaison with other CSU internal units, Service Lines and other technical organizations;
  • Creates and maintains Standard Operating Procedures and documentation of the supported Unified Communications systems;
  • Implements procedures, tools and techniques for monitoring and managing the performance of ICT infrastructure (Voice) and provides reports as required;
  • Monitors and reports on the capacity of the assigned ICT infrastructure (Voice);
  • Assists with and implements assigned project work packages;
  • Works with limited supervision;
  • Coordinates and conducts own work to meet quality targets;
  • Performs other duties as may be required.
Requirements
Skills, Knowledge & Experience:
  • The candidate must have a currently active NATO SECRET security clearance
  • Higher vocational training in a relevant discipline with 2 years post-related experience or a secondary educational qualification with 4 years post-related experience;
  • At least 3 year experience in a similar position;
  • At least 3 year experience with operation, deployment and configuration of Unified Communications systems such as Microsoft Lync or Microsoft Skype for Business;
  • Experience with Voice Session Border Controllers;
  • A good knowledge of protocols and standards utilized in VoIP and Unified Communications; SIP, TLS, MGCP, H.323, RTP (incl. G.711, G.729 codecs), and other similar standards;
  • Experience in utilizing vendor's toolkits for collection of maintenance data, and ability to analyze them for both service improvement and troubleshooting purposes;
  • Experience with device management tools such as Microsoft SCOM, ZABBIX, HP Network Automation, Solar Winds to monitor devices, provide reporting and identifying devices that aren't functioning properly;
  • Experience with O&M of PABX systems;
  • Experience with Polycom provisioning systems and Polycom phones;
  • Experience with Microsoft PowerShell SFB automation scripting and toolkits.

Frequently asked questions

Who is hiring for the C005480 Voice Specialist Skype (NS) BELGIUM - 22 Oct role?
Park Lane Recruitment is hiring for the C005480 Voice Specialist Skype (NS) BELGIUM - 22 Oct position, a Shazamme client. Apply directly on the employer's career site.
Where is the C005480 Voice Specialist Skype (NS) BELGIUM - 22 Oct job located?
The C005480 Voice Specialist Skype (NS) BELGIUM - 22 Oct role with Park Lane Recruitment is based in Brussels, BE.
Is the C005480 Voice Specialist Skype (NS) BELGIUM - 22 Oct role full-time or contract?
This is a full time position at Park Lane Recruitment.
What experience level is the C005480 Voice Specialist Skype (NS) BELGIUM - 22 Oct role?
The C005480 Voice Specialist Skype (NS) BELGIUM - 22 Oct position is aimed at mid-level candidates.
How do I apply for the C005480 Voice Specialist Skype (NS) BELGIUM - 22 Oct role at Park Lane Recruitment?
Apply directly on Park Lane Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
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