Service Manager

Stellar Recruitment ·www.stellarrecruitment.com

Location NZ - Wellington, North Island, New Zealand
Salary NZD 100,000 - 110,000 / year
Type Full time
Level Mid
Source Shazamme
Trades & Services
Apply direct
Service Manager | Wellington Lead a High-Performing Aftersales Team
 
An exciting opportunity has become available for an experienced Service Manager to join a well-established and high-performing automotive dealership in Wellington.
 
Representing multiple well-known automotive brands, this business consistently delivers strong results and has built a reputation for excellent customer service, a loyal customer base and a motivated team. With continued growth and a strong market presence, this is an excellent opportunity for a proven aftersales leader looking to make their mark.

What's in it for You?
  • Competitive base salary
  • Attractive commission structure
  • Company vehicle and fuel card
  • Well-established and profitable dealership
  • Supportive senior leadership team
  • Opportunity to lead and further develop a successful aftersales department
Key Responsibilities
 
As Service Manager, you will take ownership of the day-to-day operation of the service department, driving performance, customer satisfaction and team development.
 
  • Lead and develop the service team to achieve strong operational and financial results
  • Drive workshop productivity and efficiency 
  • Monitor department performance and ensure budgets and KPI's are achieved
  • Coach and mentor technicians, apprentices and service advisors
  • Deliver exceptional customer service and maintain high CSI levels
  • Work closely with parts and management teams to maximise departmental performance
  • Ensure compliance with health and safety and manufacturer standards
  • Identify opportunities for continuous improvement across the service operation
About You
  • Previous experience as a Service Manager or senior automotive aftersales leader
  • Strong workshop and customer service management experience
  • Proven ability to lead, motivate and develop teams
  • Commercially minded with strong financial acumen
  • Excellent communication and relationship-building skills
  • Passion for delivering exceptional customer experiences
  • Driven, organised and results-focused
If you're ready to lead a successful team, drive department performance and join a business with a strong reputation in the Wellington market, we'd love to hear from you
 
Apply or contact Anél Viljoen +64 21 339 238 or anel.v@stellarrecruitment.co.nz
 
#SCR-anel-viljoen
 

Frequently asked questions

Who is hiring for the Service Manager role?
Stellar Recruitment is hiring for the Service Manager position, a Shazamme client. Apply directly on the employer's career site.
Where is the Service Manager job located?
The Service Manager role with Stellar Recruitment is based in NZ - Wellington, NZ.
What does the Service Manager role pay?
Stellar Recruitment lists the Service Manager role at NZD 100,000–110,000 per year.
Is the Service Manager role full-time or contract?
This is a full time position at Stellar Recruitment.
What experience level is the Service Manager role?
The Service Manager position is aimed at mid-level candidates.
How do I apply for the Service Manager role at Stellar Recruitment?
Apply directly on Stellar Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct