Administration Coordinator - Medicare Mental Health Centre | Bondi
Pathway Staffing Solutions ·www.pathwaytalent.org.au
Apply direct
Be the welcoming face of a vital community service
Are you an organised, compassionate professional who enjoys helping people and keeping things running smoothly? We are seeking an experienced Administration Coordinator to support the daily operations of a Medicare Mental Health Centre in Bondi.
As the first point of contact for people seeking support, you will play a key role in creating a warm, respectful and welcoming environment while ensuring appointments, records, communications and administrative processes are managed efficiently.
About the Role
This permanent part-time position (0.6 FTE, approximately three days per week) reports to the Clinical Lead and works closely with a multidisciplinary team of mental health professionals, peer workers and service partners.
Medicare Mental Health Centres provide free, accessible mental health support through a "no wrong door" approach, ensuring people can access the help they need when they need it. This role is essential in ensuring every person who enters the service feels heard, respected and connected to appropriate support.
Key Responsibilities
You are a highly organised administrator with strong interpersonal skills and a genuine commitment to supporting people accessing community services.
To be successful, you will bring:
The successful applicant will hold or be willing to obtain:
Make a genuine difference by supporting a service that provides accessible mental health care to individuals, families and communities.
Supportive Team Environment
Work alongside passionate and experienced professionals committed to delivering high-quality mental health support.
Professional Development
Access ongoing learning opportunities and build your skills within an innovative and growing service.
Inclusive Workplace Culture
Join a workplace that values diversity, cultural safety, wellbeing, respect and belonging.
Salary Packaging Benefits
Enjoy access to not-for-profit salary packaging options that may help increase your take-home pay.
If you are passionate about creating positive experiences for people seeking support and have a talent for administration and coordination, we'd love to hear from you.
IMPORTANT
Pathway is an Equal Employment Opportunity employer. We encourage applications from Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse communities, LGBTQIA+ people and people with disability. Reasonable adjustments are available throughout the recruitment process. Only shortlisted applicants will be contacted.
Are you an organised, compassionate professional who enjoys helping people and keeping things running smoothly? We are seeking an experienced Administration Coordinator to support the daily operations of a Medicare Mental Health Centre in Bondi.
As the first point of contact for people seeking support, you will play a key role in creating a warm, respectful and welcoming environment while ensuring appointments, records, communications and administrative processes are managed efficiently.
About the Role
This permanent part-time position (0.6 FTE, approximately three days per week) reports to the Clinical Lead and works closely with a multidisciplinary team of mental health professionals, peer workers and service partners.
Medicare Mental Health Centres provide free, accessible mental health support through a "no wrong door" approach, ensuring people can access the help they need when they need it. This role is essential in ensuring every person who enters the service feels heard, respected and connected to appropriate support.
Key Responsibilities
- Welcome customers, families, carers and visitors with warmth, empathy and professionalism.
- Coordinate appointments, manage enquiries and oversee the centre inbox and phone communications.
- Maintain accurate customer information, records and documentation across multiple systems.
- Support service reporting, audits, data collection and continuous quality improvement activities.
- Process invoices, assist with billing activities and manage office supplies and resources.
- Provide administrative support for meetings, including scheduling, agenda preparation and minute-taking.
- Respond appropriately to situations involving distress or escalation by engaging clinical or peer staff in accordance with established protocols.
- Contribute to a safe, inclusive, culturally responsive and recovery-focused environment.
You are a highly organised administrator with strong interpersonal skills and a genuine commitment to supporting people accessing community services.
To be successful, you will bring:
- Certificate III in Administration and/or a minimum of two years' experience in an administrative or customer service role.
- Excellent communication skills and a warm, professional approach to customer interactions.
- Strong organisational skills with the ability to manage competing priorities and maintain attention to detail.
- Experience using Microsoft Office applications and electronic record management systems.
- The ability to handle sensitive information with discretion and maintain professional boundaries.
- Understanding of person-centred, trauma-informed and recovery-oriented practice principles.
- Experience within mental health, healthcare, human services, community services, alcohol and other drugs, or primary care settings will be highly regarded.
The successful applicant will hold or be willing to obtain:
- National Police Check
- Working with Children Check
- NDIS Worker Screening Check
- Current NSW Class C Driver Licence
Make a genuine difference by supporting a service that provides accessible mental health care to individuals, families and communities.
Supportive Team Environment
Work alongside passionate and experienced professionals committed to delivering high-quality mental health support.
Professional Development
Access ongoing learning opportunities and build your skills within an innovative and growing service.
Inclusive Workplace Culture
Join a workplace that values diversity, cultural safety, wellbeing, respect and belonging.
Salary Packaging Benefits
Enjoy access to not-for-profit salary packaging options that may help increase your take-home pay.
If you are passionate about creating positive experiences for people seeking support and have a talent for administration and coordination, we'd love to hear from you.
IMPORTANT
Pathway is an Equal Employment Opportunity employer. We encourage applications from Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse communities, LGBTQIA+ people and people with disability. Reasonable adjustments are available throughout the recruitment process. Only shortlisted applicants will be contacted.
Frequently asked questions
Who is hiring for the Administration Coordinator - Medicare Mental Health Centre | Bondi role?
Pathway Staffing Solutions is hiring for the Administration Coordinator - Medicare Mental Health Centre | Bondi position, a Shazamme client. Apply directly on the employer's career site.
Where is the Administration Coordinator - Medicare Mental Health Centre | Bondi job located?
The Administration Coordinator - Medicare Mental Health Centre | Bondi role with Pathway Staffing Solutions is based in Sydney, NSW, AU.
Is the Administration Coordinator - Medicare Mental Health Centre | Bondi role full-time or contract?
This is a full time position at Pathway Staffing Solutions.
What experience level is the Administration Coordinator - Medicare Mental Health Centre | Bondi role?
The Administration Coordinator - Medicare Mental Health Centre | Bondi position is aimed at mid-level candidates.
How do I apply for the Administration Coordinator - Medicare Mental Health Centre | Bondi role at Pathway Staffing Solutions?
Apply directly on Pathway Staffing Solutions's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.