Operations Manager

FRS Recruitment ·www.frsrecruitment.com

Location Mullingar, Westmeath, Ireland
Salary EUR 65,000 - 70,000 / year
Type Full time
Level Mid
Source Shazamme
Executive Management operations people management MSP SME processes technical manager
Apply direct

OPERATIONS MANAGER

Our client is an MSP in growth mode. They are seeking an Operations Manager to take full ownership of service delivery, scheduling, operational flow and day‑to‑day control across a growing technical team.

This is a senior, hands‑on leadership role focused on delivery, standards and performance.

Key Responsibilities

  • Managing internal office functions, implementing process improvements and ensuring efficiency across teams.
  • Working alongside service desk managers to ensure Service Level Agreements (SLAs) are met and supporting project delivery.
  • Mapping existing operations, identifying bottlenecks and implementing new workflows to improve productivity.
  • Managing internal HR tasks, office logistics, team scheduling and overseeing staff.
  • Handling vendor relationships, tracking software licenses and ensuring compliance with operational standards.

Essential Skills & Competencies

  • Ability to manage internal staff (e.g., HR administration, onboarding) and lead team-building activities.
  • Experience in optimising business processes, implementing new systems and managing project lifecycles.
  • Strong communication skills to manage relationships with external service providers
  • Understanding of SLAs, OLAs and KPIs to measure performance.
  • Capability to manage office budgets, procurement and ensure compliance with Health & Safety, data protection, and GDPR regulations.

Preferred Certifications

  • Lean Six Sigma (Green Belt): For focusing on process improvement.
  • PMP (Project Management Professional): For project delivery.
  • ITIL Foundation

For more information, contact Maria Weafer

Frequently asked questions

Who is hiring for the Operations Manager role?
FRS Recruitment is hiring for the Operations Manager position, a Shazamme client. Apply directly on the employer's career site.
Where is the Operations Manager job located?
The Operations Manager role with FRS Recruitment is based in Mullingar, IE.
What does the Operations Manager role pay?
FRS Recruitment lists the Operations Manager role at EUR 65,000–70,000 per year.
Is the Operations Manager role full-time or contract?
This is a full time position at FRS Recruitment.
What experience level is the Operations Manager role?
The Operations Manager position is aimed at mid-level candidates.
How do I apply for the Operations Manager role at FRS Recruitment?
Apply directly on FRS Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct