Customer Advisor for Book Lovers with Polish and English
Sutherland Global ·jobs.sutherlandglobal.com
Apply directCompany Description:
Join Sutherland
Sutherland is a global leader in customer experience and business transformation. We are looking for Customer Advisors with Polish and English to support one of the world's leading e-commerce and digital content platforms.
If you are passionate about books, audiobooks, and helping customers, we'd love to hear from you.
Job Description:
Your Responsibilities
- Assist customers with inquiries related to audiobooks, music, and digital content
- Provide friendly, accurate, and professional support
- Resolve customer issues efficiently and ensure a positive customer experience
- Represent the client's brand with excellence
Qualifications:
Requirements
- Fluent Polish and English (B2–C1)
- Interest in books, authors, audiobooks, or podcasts is an advantage
- Strong communication and problem-solving skills
- Well-organized, customer-focused, and eager to learn
Additional Information:
What We Offer
- Fully remote position in Bulgaria
- Working Hours: 10 am – 7 pm (Monday – Sunday)
- Competitive salary
- Permanent employment contract
- Extremely cool benefit of unlimited access to one of the biggest audio book libraries in the world
- Additional health and life insurance
- 21 days paid annual leave
- Food vouchers
- Paid training and coaching
- Career growth opportunities within a global company
- Supportive international work environment
Ready to Join Us?
Love books, audiobooks, and great customer experiences? Turn your passion into a career and help fellow book lovers discover their next favorite story.
Apply today and become part of our team!
Frequently asked questions
Who is hiring for the Customer Advisor for Book Lovers with Polish and English role?
Sutherland Global is hiring for the Customer Advisor for Book Lovers with Polish and English position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Advisor for Book Lovers with Polish and English job located?
The Customer Advisor for Book Lovers with Polish and English role with Sutherland Global is based in Sofia, US. The role is remote-friendly.
Is the Customer Advisor for Book Lovers with Polish and English role remote?
Yes — the Customer Advisor for Book Lovers with Polish and English position at Sutherland Global is remote. Candidates based in US are preferred.
Is the Customer Advisor for Book Lovers with Polish and English role full-time or contract?
This is a full time position at Sutherland Global.
What experience level is the Customer Advisor for Book Lovers with Polish and English role?
The Customer Advisor for Book Lovers with Polish and English position is aimed at mid-level candidates.
How do I apply for the Customer Advisor for Book Lovers with Polish and English role at Sutherland Global?
Apply directly on Sutherland Global's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.