Technical Project Manager

Company Description:

About Sutherland: 

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable results

Job Description:

We are seeking a proactive Project Manager with minimum 3 years of experience to manage projects from initiation through delivery. The candidate will be responsible for planning, execution, stakeholder coordination, and ensuring timely delivery while also supporting administrative and operational activities.

Key Responsibilities

• Own end-to-end delivery accountability ensuring projects meet scope, quality, timeline, and stakeholder expectations
• Track project progress and ensure adherence to schedules
• Coordinate with cross-functional teams and stakeholders
• Identify risks and implement mitigation strategies
• Provide regular status updates and reports
• Maintain project documentation and governance standards
• Facilitate meetings, follow-ups, and communication
• Support budgeting, resource tracking, and invoicing.
• Define and track KPIs to measure project health and delivery performance
• Manage dependencies across teams and lead resolution of blockers and escalation
• Perform administrative tasks including scheduling and reporting.

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Preferred Skills

Certification such as PMP, PRINCE2, or Scrum (optional)

Experience with tools like Jira, Smartsheets, MS Project, or similar

Strong attention to detail and problem-solving abilities

Experience working in product-based or SaaS environments

Familiarity with reporting dashboards (Power BI, Smartsheet's, Azure DevOps, Jira etc.)

Qualifications:

Required Qualifications

Bachelor’s degree in Business, Engineering, IT, or related field

Minimum 5 years of experience in project management or coordination

Excellent communication and organizational skills

Proficiency in MS Office, Excel, PowerPoint, and project tools

Ability to manage multiple tasks and priorities

Strong stakeholder management and conflict resolution skills

Experience managing end-to-end delivery in Agile or hybrid environmen

Additional Information:

Technical Project Manager for US HH devices in GEHC