ZRA Specialist

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

What you can expect

You are the field-facing expert on Zoom Revenue Accelerator (ZRA) — Zoom’s AI-powered platform for revenue teams. Sales teams bring you in when customers want to see how AI can transform their sales processes. This quota-carrying role combines consultative enterprise selling with AI solution design, helping customers operationalize intelligent workflows that drive measurable business outcomes.

About the Team

Our unified AI platform combines the best of frontier innovation with Zoom’s proprietary intelligence and talent. From Zoom Revenue Accelerator to AI Companion, we are building an ecosystem that listens, learns, and acts—helping teams in revenue, support, and IT achieve more with less friction. Every product we design is guided by our core principles of trust, transparency, and privacy, ensuring that customers remain in control of their data and their outcomes.
Joining Zoom means becoming part of a team that operates with startup‑style agility inside a global enterprise. You’ll collaborate across disciplines, influence the future of AI‑powered collaboration, and see your work make a visible impact on millions of users worldwide.

What we’re looking for

• 5+ years in technical pre-sales, solutions engineering, or sales technology consulting with enterprise customers.

• Show proven ability to engage CROs, VPs of Sales, and Sales Operations leaders in strategic discussions about revenue performance.

• Demonstrate understanding of sales process design, forecasting, pipeline management, and coaching analytics.

• Have conceptual and operational knowledge of CRM and sales engagement systems (Salesforce, HubSpot, Outreach, Gong).

• Show effective communication and presentation skills; able to simplify complex AI concepts for business audiences.

• Show familiarity with Zoom’s AI stack and a working knowledge of agentic workflows (a bonus).

• Coordinate POCs or workshops that demonstrate measurable business outcomes (a bonus).

• Understand API-level integrations across sales tech ecosystems (a bonus).

• Have an entrepreneurial mindset—thrives in a fast-moving, startup-style environment within a global enterprise (a bonus).