Risk Manager (Senior Assistant Technical Services Officer)

Job Title, Grade Code

Risk Manager (Senior Assistant Technical Services Officer)(Grade Code: 546T)

Details of Service
The National Maternity Hospital at St. Vincent’s University Hospital Programme:
The relocation of the National Maternity Hospital (NMH) from its current site at Holles Street to a new hospital co-located with St Vincent’s University Hospital (SVUH) on the Elm Park campus is a priority government healthcare capital project.

The new NMH will provide 244 beds, an increase of 80 beds on the hospital currently located at Holles Street, with all beds in the new facility in single occupancy rooms. The new NMH will also have five operating theatres (increasing from the three functioning theatres at Holles Street) and will allow for direct access from the NMH theatres and a High Dependency Unit (HDU) to the existing SVUH theatres and Intensive Care Unit (ICU). The total gross floor area of the main development at NMH at SVUH is circa. 54,000m2. This represents a significant capital development and service development, once delivered.

The Programme is integrated across three workstreams - Capital, Operational Readiness, and ICT.
• The Capital Workstream is the delivery team that is responsible for all the activities related to the successful implementation and execution of the Capital programme of work, including Design, Construction Management, Equipping, Health Safety Security and Environment, Quality Assurance, Workstream interface and the Employer’s Representative.

• The Operational Readiness (OR) Workstream is the delivery team responsible for all Clinical, Operational, and Workforce readiness activities. This includes the design and delivery of the NMH at SVUH Operating Model across all clinical, operations, and corporate functions. The OR Workstream will ensure the workforce requirements for the new hospital are met and will provide clinical expertise related to the commissioning of all hospital services and transitioning to the new facility. This OR group will also oversee the overall change processes associated with the programme.

• The ICT Workstream is the delivery team responsible for the design and delivery of all ICT required for the new facility.

The Programme will be supported by a Programme Management Office (PMO). The PMO is responsible for ensuring the accuracy and consistency of information and reporting from workstream level and up to Government level. The PMO will implement and deliver the appropriate control framework to monitor, track, and report on all key control indicators across the full Capital, ICT, and Operational Readiness programme workstreams, ensuring the right information is presented to the relevant forum to enable effective and timely decision making.

The form of contract for the Project for the Main Contractor is the Capital Works Management Framework PW-CF1 Public Works Contract for Building Works designed by the Employer together with some bespoke amendments. Specific components of the Project such as the Mechanical and Electrical services will be procured using Reserved Specialists as detailed within the standard PW-CF1 Public Works contracts.

HSE, Strategic Health Infrastructure and Capital Delivery:
The HSE is the Contracting Authority for the NMH at SVUH Programme.
The HSE is responsible for the planning and delivery of health, social and personal services across the full range of care programmes in the Irish healthcare system. The HSE employs approximately 140,000 staff and has an annual operating budget of over €21bn.

The HSE’s estate comprises some 4,000 buildings on 2,500 sites. The HSE’s annual capital budget is approximately €1Bn. The Healthcare estate is a key resource supporting the delivery of quality healthcare in Ireland. Effective management of the estate is central to the provision of a quality and safe environment for both users and staff. Ensuring value for money, in respect of developing and operating the health estate, is a key priority for the HSE.
In January 2024, six HSE Health Regions were established (replacing the previous Hospital Groups and Community Healthcare Organisations), these working arrangements with service providers will be further strengthened with a view to ensuring a transparent, coherent approach, balancing estate priorities within and across the regions and at a national level. The Region Executive Officer (REO) for Dublin South East Regional Healthcare Area (RHA) in which the NMH at SVUH is in, will be a critical stakeholder.

Reporting Relationship
The Risk Manager will report to the Project Management Office Lead

Purpose of the Post
The Risk Manager will be responsible for overseeing the identification, assessment, monitoring and mitigation of risks across the programme or project lifecycle. The role will ensure that risks are appropriately recorded, managed and escalated where necessary, and that effective risk management processes and controls are in place. The post holder will also support the maintenance and oversight of relevant insurance mechanisms to ensure appropriate protection and compliance throughout the delivery of the programme

Principal Duties and Responsibilities
The Risk Manager will support the effective management of programme and project risks throughout the lifecycle of the programme. Key responsibilities will include:
Identify, assess and proactively anticipate programme risks using appropriate industry knowledge, tools and methodologies relevant to large-scale capital or transformation programmes.
Facilitate integrated risk workshops across programme workstreams to identify, assess and manage risks throughout the project lifecycle.
Develop, maintain and continuously update the programme risk register, ensuring all risks are accurately recorded, assessed and monitored.
Coordinate with the workstream leads to undertake both quantitative and qualitative risk analysis, including Quantitative Cost Risk Analysis (QCRA), Quantitative Schedule Risk Analysis (QSRA) and Monte Carlo Analysis.
Develop and maintain risk models and frameworks tailored to the programme, taking into account project scope, timelines, budgets and resource requirements.
Monitor the implementation of risk mitigation actions across programme workstreams and follow up with responsible leads to ensure timely completion.
Maintain an up-to-date view of programme risks to support risk cost profiling, including the appropriate drawdown of contingency budgets or the retirement of risks where appropriate.
Support the development, implementation and management of risk contingency processes aligned with programme governance and project requirements.
Review and evaluate risk management policies, procedures and protocols, recommending improvements to strengthen risk management practices.
Prepare and present risk reports, updates and recommendations to programme leadership, governance groups and senior management.
Capture, document and disseminate lessons learned throughout the programme lifecycle to support continuous improvement and organisational learning.
Monitor quality metrics and key performance indicators to identify quality issues.
Work with the PMO Lead to improve risk management processes for the Programme.
The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office.

Eligibility Criteria Qualifications and/ or experience
Candidates must have at the latest date of application:
Professional Qualifications, Experience, etc
QQI Level 8 in Architecture, Engineering or Surveying.
Experience in working collaboratively with multiple internal and external stakeholders, as relevant to the role.
Have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office.
Health
A candidate for, and any person holding, the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.
Character
Each candidate for and any person holding the office must be of good character.
Candidates with a qualification awarded outside of the Republic of Ireland are welcome to apply where their qualification is equivalent to those listed in (A) (i) above. Candidates must be able to evidence equivalence and NARIC is helpful in this regard. Where possible, a comparability statement for qualifications obtained outside of the Republic of Ireland can be downloaded via Quality and Qualifications Ireland’s (QQI) NARIC service: NARIC Ireland Foreign Qualifications - QSearch (qqi.ie)

Post Specific Requirements
Experience or previous proven experience in a risk management environment.
Experience of working in a risk management environment within the health sector desirable.
Experience in Qualitative and Quantitative assessment of risk including probabilistic modelling.
A working understanding of an integrated risk management process (risk, cost and schedule) on large programmes or projects of similar size, scale and complexity.
Professional risk certification desirable.
Experience in capital projects and construction

Other requirements specific to the post
Access to appropriate transport to fulfil the requirements of the role as there may be a requirement to travel to other sites for meetings.
Flexibility in relation to working hours to fulfil the requirements of the role

Skills, competencies and/or knowledge
Professional Knowledge & Experience
Demonstrates:
Knowledge of the wider health service environment including a good knowledge of HSE reform
Experience in the co-ordination and management of large volumes of work, and responding to tight deadlines.
Experience in communicating project information and technical updates to internal and external stakeholders.
Knowledge and understanding of key HSE policies and procedures and strategies relevant to the role
Knowledge and understanding of compiling data and producing detailed reports as relevant to the role
Excellent MS Office skills to include, Word, Excel, Outlook and PowerPoint.
Managing and Delivering Results (Operational Excellence)
Demonstrates:
The ability to prioritise, organise and schedule a variety of tasks and to manage competing demands and tight deadlines while consistently maintaining high standards.
The ability to improve efficiency within the working environment and the ability to evolve and adapt to a rapid changing environment
A capacity to operate successfully in a challenging environment while adhering to various standards.
Ability to take personal responsibility to initiate activities and drive objectives through to a conclusion
Adequately identifies, manages and reports on risk within area of responsibility.
Critical Analysis, Problem Solving and Decision Making
Demonstrates:
The ability to consider the range of options available, involve other parties at the appropriate time and level to make balanced and timely decisions.
The ability to evaluate complex information from a variety of sources and make effective decisions
Excellent analytical skills to enable analysis, interpretation of data and data extraction from multiple data sources
Anticipates problems and recognises when to involve other parties (at the appropriate time and level)
Significant experience in effective operational problem solving utilising an inclusive approach which fosters learning and self-reliance amongst teams
A capacity to develop new proposals and put forward solutions to address problems in a timely manner.
Leadership, Direction & Team working
Demonstrates:
The ability to work both independently and as part of a team
Strong teamwork skills including the ability to build and maintain relationships in working as part of a multi-disciplinary and multi-stakeholder environment
Evidence of being a positive agent of change and performance improvement
Ability to work with multi-disciplinary team members and other stakeholders to facilitate high performance, developing and achieving clear and realistic objectives
An ability to influence and negotiate effectively in furthering the objectives of the role.
Communication and Interpersonal Skills
Demonstrates:
The ability to interact in a professional manner with other staff, business managers and other key stakeholders.
Excellent interpersonal and communications skills to facilitate work with a wide range of individuals and groups.
The ability to present information clearly, concisely, and confidently when speaking and in writing tailoring to meet the needs of the audience.
Excellent presentation skills.
Excellent written communication skills including the ability to produce professional reports.
Excellent people skills and the ability to achieve “buy-in” from major stakeholders


Working Week
The standard weekly working hours of attendance for your grade are 35 hours per week. Your normal weekly working hours are 35 hours. Contracted hours that are less than the standard weekly working hours for your grade will be paid pro rata to the full time equivalent.
You are required to work agreed roster/on-call arrangements advised by your Reporting Manager. Your contracted hours are liable to change between the hours of 8.00am and 8.00pm over seven days to meet the requirements for extended day services in accordance with the terms of collective agreements and HSE Circulars

Annual Leave
The annual leave associated with the post will be 30 days.

Protection of Children Guidance and Legislation
The welfare and protection of children is the responsibility of all HSE staff. You must be aware of and understand your specific responsibilities under the Children First Act 2015, the Protections for Persons Reporting Child Abuse Act 1998 in accordance with Section 2, Children First National Guidance and other relevant child safeguarding legislation and policies.
Some staff have additional responsibilities such as Line Managers, Designated Officers and Mandated Persons. You should check if you are a Designated Officer and / or a Mandated Person and be familiar with the related roles and legal responsibilities.