Customer Service Officer

Blu by Adcorp ·www.blubyadcorp.com.au

Location Dubbo, New South Wales, Australia
Salary AUD 36 - 37 / hour
Type Full time
Level Mid
Source Shazamme
Administration & Office Support
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Our client is one of Australia’s leading suppliers of essential energy solutions, supporting residential, commercial and industrial customers across the country. With a strong national presence and a reputation for reliable service, they are now looking for an experienced Customer Service Officer to join their Dubbo team.

Perks:

  • Competitive rate of $36 per hour
  • Ongoing Monday-to-Friday, 8:30am–5:00pm shifts
  • No late nights or weekend work!
  • Supportive and friendly team environment
  • Opportunity to join a well-established national organisation

About the role:

  • Handling inbound customer calls and email enquiries
  • Providing information about products, services and customer accounts
  • Processing customer requests, applications, bookings and orders
  • Updating customer details and maintaining accurate system records
  • Assisting with account enquiries, complaints and service issues
  • Investigating concerns and escalating complex matters when required
  • Liaising with internal teams to ensure customer requests are resolved

About you:

  • Previous customer service, call centre or administration experience
  • A confident and professional phone manner
  • Strong written and verbal communication skills
  • Accurate data-entry and general computer skills
  • The ability to manage multiple enquiries and priorities
  • Strong attention to detail and organisational skills
  • A calm and solutions-focused approach to customer concerns
  • A reliable, positive and team-focused attitude
  • Willingness to complete required pre-employment checks

If this sounds like you, apply now! We’ll be in touch with suitable applicants soon.

Frequently asked questions

Who is hiring for the Customer Service Officer role?
Blu by Adcorp is hiring for the Customer Service Officer position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Officer job located?
The Customer Service Officer role with Blu by Adcorp is based in Dubbo, NSW, AU.
What does the Customer Service Officer role pay?
Blu by Adcorp lists the Customer Service Officer role at AUD 36–37 per hour.
Is the Customer Service Officer role full-time or contract?
This is a full time position at Blu by Adcorp.
What experience level is the Customer Service Officer role?
The Customer Service Officer position is aimed at mid-level candidates.
How do I apply for the Customer Service Officer role at Blu by Adcorp?
Apply directly on Blu by Adcorp's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct