Service Manager

Service Manager – Supported Living Location: Eastbourne, East Sussex Salary: £36,500 – £42,500 Hours: Monday to Friday, 9:00am – 5:00pm About the Role An exciting opportunity has arisen for an experienced or aspiring Service Manager to lead a brand-new supported living service, alongside additional local accommodation sites in Eastbourne. You will be supporting adults aged 18–65 with complex needs, including autism, anxiety, depression, and behaviours that may challenge. The focus of the service is to empower individuals to develop independence and move forward in their lives. This is a fantastic opportunity to take ownership of a growing service, lead a dedicated team, and make a genuine impact. Key Responsibilities Lead and manage a staff team, ensuring high-quality, person-centred support Promote a consistent and structured approach across all services Oversee staff performance, including supervisions and development Maintain a visible and hands-on leadership style Drive positive outcomes for service users About You We are open to candidates from a range of care backgrounds, including supported living, mental health, learning disabilities, or children’s services. You may be: An existing Service Manager, or A Deputy Manager / Team Leader ready to take the next step What We’re Looking For Energetic, positive, and motivated individual Strong communication and leadership skills Confident in performance management and staff development Ability to lead by example with a hands-on approach Passion for delivering high-quality care and support Our Promise At New Way Recruitment, we believe in Heart-Led Hiring in Care. Guided by our ethos of “Recruiting with Care, Placing with Purpose”, we are committed to delivering a recruitment experience where compassion meets opportunity. We provide a confidential, tailored approach for every candidate we support, ensuring you feel valued and understood throughout the process. If you’re considering your next move and this opportunity sounds of interest, we would love to hear from you. Apply today or get in touch for a confidential conversation. INDHP