Organisational Change & Communication Manager (5839)

At Harrison McMillan, our mission is simple: to change lives, one placement at a time.

As a trusted recruitment partner to government and industry, we pride ourselves on connecting exceptional people with roles where they can truly make an impact. 

Harrison McMillan is seeking an Organisational Change & Communication Manager (EL1 equivalent) to work with a Federal Government Department in Canberra.

Job

ISD Services Division is responsible for enabling Information and Communication Technology functions and activities in the department. The division provides a secure, modern ICT environment so that the department can conduct its business 24/7 and focus on achieving departmental outcomes. ISD staff work collaboratively across the department, taking advantage of advances in technology, to deliver end-to-end services and solutions that are nationally consistent and deliver organisational and business benefits

Duties

• Prepare Communication Plan and Strategy for projects that supports delivery of the program and ISD

• Develop change management plans for key initiatives that acknowledges the different aspects of the change process – analysis, plan, implementation, communicate and other associated change considerations

• Develop change management processes and tools to support the integration and engagement with change management principles

• Work collaboratively with the key stakeholders to design and assist with the implementation of our change plans

• Work with autonomy where needed, exercising sound judgement and decision making about the design and planning of communication and change requirements

• Provide advice on change activities to a wide range of stakeholders

• Build and maintain a network of stakeholders within and outside the division

• Represent ISD at communications forums, and any other departmental communication networks/communities

• Develop and prepare quality written communication reports on progress and outcomes of communication and change initiatives

• Consult and coach project teams on change management

Essential criteria

• 7 years' experience delivering organisational change management and communications initiatives

• 3 years' experience applying change management and communications practices within an ICT focused environment

• Demonstrated operational and professional experience in communications roles within the APS

• Training and/or experience in leading organisational change management activities

• Strong self-motivation, drive and ability to deliver outcomes independently and as part of a team

• Highly effective negotiation and communication skills, with the ability to present complex information to a variety of audiences

• Proven ability to develop and sustain complex customer, business and stakeholder relationships

• A highly developed capability to manage multiple competing priorities and deliver quality outcomes