Advice and Navigation Manager

Harris Hill ·www.harrishill.co.uk

Location Islington, Greater London, England
Work type Remote
Salary GBP 37,887 / year
Type Full time
Level Mid
Source Shazamme
Operations, Admin & Support
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Advice & Navigation Manager

Part-time | 4 days per week | Hybrid London (1 day a week remote) | 6-month FTC
£37,887 per annum pro rata | Start date 1 October 2026

We’re working with a London-based organisation providing vital community support and are seeking an experienced Advice & Navigation Manager for a 6-month fixed-term contract.

This is an excellent opportunity for a values-led manager passionate about supporting people experiencing inequality, exclusion and multiple disadvantage.

The role

You’ll lead advice, navigation and social prescribing services, ensuring residents receive safe, effective and person-centred support. You’ll:

  • Lead high-quality service delivery and oversee referrals, triage and case progression.

  • Manage and develop staff and volunteers through supervision and performance management.

  • Support complex cases, safeguarding and quality assurance.

  • Build strong partnerships across primary care, NHS, statutory and voluntary sectors.

  • Use data, feedback and frontline insight to improve services and demonstrate impact.

  • Support delivery planning, performance monitoring and contractual requirements.

About you

You’ll have:

  • Significant experience in advice, navigation, community, voluntary sector or health services.

  • Experience managing and developing staff and/or volunteers.

  • Strong cross-sector partnership-working experience.

  • Sound judgement when managing complex situations.

  • Experience using data and feedback to improve services.

  • Excellent communication, organisation and workload-management skills.

  • A person-centred, strengths-based approach.

Experience of social prescribing, primary care or community-based teams would be particularly desirable.

The opportunity

You’ll support a committed frontline team, strengthen partnership working and help ensure people access the right support at the right time. The organisation uses a collaborative co-management model, so you’ll need to provide clear leadership while working closely with colleagues and partners.

Location: London, hybrid
Hours: 4 days per week
Contract: 6-month FTC
Salary: £37,887 per annum pro rata
Start: ASAP

If you’re an experienced people manager looking to make a meaningful difference through community-based services, apply now to find out more.

Frequently asked questions

Who is hiring for the Advice and Navigation Manager role?
Harris Hill is hiring for the Advice and Navigation Manager position, a Shazamme client. Apply directly on the employer's career site.
Where is the Advice and Navigation Manager job located?
The Advice and Navigation Manager role with Harris Hill is based in Islington, GB. The role is remote-friendly.
Is the Advice and Navigation Manager role remote?
Yes — the Advice and Navigation Manager position at Harris Hill is remote. Candidates based in GB are preferred.
What does the Advice and Navigation Manager role pay?
Harris Hill lists the Advice and Navigation Manager role at up to GBP 37,887 per year.
Is the Advice and Navigation Manager role full-time or contract?
This is a full time position at Harris Hill.
What experience level is the Advice and Navigation Manager role?
The Advice and Navigation Manager position is aimed at mid-level candidates.
How do I apply for the Advice and Navigation Manager role at Harris Hill?
Apply directly on Harris Hill's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct