Revenue Officer
Ivory Group ·www.ivorygroup.com.au
Apply direct
ABOUT THE COMPANY.
Working for Local Council based in the Eastern Suburbs area of Sydney. During the 3 month contract, you will assist in the processing of Council rates, maintenance of the revenue database and attend customer enquiries.
ABOUT THE POSITION.
Reporting to the Revenue Coordinator, you will play an important role in the day-to-day operations of the Council’s Rates and Revenue function. You will be responsible for processing rates, maintaining accurate revenue records, issuing instalment notices within legislative timeframes, and responding to customer enquiries in a professional and timely manner.
This role is ideal for an experienced Rates/Revenue Officer OR Accounts Receivable Officer who thrives in a fast-paced environment and enjoys delivering excellent customer service.
DUTIES.
SKILLS & EXPERIENCE.
CULTURE.
Your Council respects cultural diversity and and equal employment opportunities. Be part of a team that cares for your personal growth and is supportive of your career progression.
BENEFITS.
HOW TO APPLY.
Click "Apply for this job", or contact Truc Do on tdo@ivorygroup.com.au for a confidential discussion.
Working for Local Council based in the Eastern Suburbs area of Sydney. During the 3 month contract, you will assist in the processing of Council rates, maintenance of the revenue database and attend customer enquiries.
ABOUT THE POSITION.
Reporting to the Revenue Coordinator, you will play an important role in the day-to-day operations of the Council’s Rates and Revenue function. You will be responsible for processing rates, maintaining accurate revenue records, issuing instalment notices within legislative timeframes, and responding to customer enquiries in a professional and timely manner.
This role is ideal for an experienced Rates/Revenue Officer OR Accounts Receivable Officer who thrives in a fast-paced environment and enjoys delivering excellent customer service.
DUTIES.
- Maintain and update the Council’s Rates and Revenue databases, ensuring information is accurate and up to date
- Calculate and apply interest to overdue rate accounts
- Process and issue Section 603 Certificates, pensioner rebates, and domestic waste adjustments
- Coordinate refunds relating to rates, charges, and rating fees
- Respond to ratepayer enquiries and resolve account issues efficiently and courteously
- Liaise with internal teams and external stakeholders to ensure the smooth delivery of revenue services
SKILLS & EXPERIENCE.
- High School Certificate or equivalent qualification
- Previous experience in a Rates or Revenue role within a Local Council is essential
- Experience using Pathway is highly regarded
- Ability to interpret and apply relevant legislation, policies, and procedures
- Strong attention to detail and excellent numerical and administrative skills
- Ability to manage competing priorities and maintain accuracy in a high-volume workload
- Excellent communication and customer service skills, with a professional and solutions-focused approach
CULTURE.
Your Council respects cultural diversity and and equal employment opportunities. Be part of a team that cares for your personal growth and is supportive of your career progression.
BENEFITS.
- Opportunity for career progression in the Public Sector
- Sufficient training provided during early weeks
- Competitive hourly rate and walking distance from public transport
HOW TO APPLY.
Click "Apply for this job", or contact Truc Do on tdo@ivorygroup.com.au for a confidential discussion.
Frequently asked questions
Who is hiring for the Revenue Officer role?
Ivory Group is hiring for the Revenue Officer position, a Shazamme client. Apply directly on the employer's career site.
Where is the Revenue Officer job located?
The Revenue Officer role with Ivory Group is based in Sydney, NSW, AU.
What does the Revenue Officer role pay?
Ivory Group lists the Revenue Officer role at AUD 40–50 per hour.
Is the Revenue Officer role full-time or contract?
This is a full time position at Ivory Group.
What experience level is the Revenue Officer role?
The Revenue Officer position is aimed at mid-level candidates.
How do I apply for the Revenue Officer role at Ivory Group?
Apply directly on Ivory Group's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.