Customer Service Representative 2
Nesco Resource ·nescoresource.com
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Essential Duties and Responsibilities include but are not limited to:
- Provide assistance to the injured workers, attorneys, paralegals, insurance carriers, or third party administrators reviewing or printing files.
- Process records request for injured workers, attorneys, paralegals, insurance carriers, or third party administrators reviewing by verifying they are an interested party, and have
permission to review records.
- Research claim records on the database, microfiche, and/or microfilm.
- Date stamp all incoming mail delivered to the reception desk and distributing to the appropriate division and/or department.
- Create invoices by completing form with claim information, person receiving copies, and calculating the amount of payment.
- Collect payment for invoices.
- Follow up on payments sending a copy of the invoice with a letter requesting payment.
- Update Claims Division database.
- Participates in Arizona Management System (AMS) and daily Huddle board. Attend staff meetings
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
- Provide assistance to the injured workers, attorneys, paralegals, insurance carriers, or third party administrators reviewing or printing files.
- Process records request for injured workers, attorneys, paralegals, insurance carriers, or third party administrators reviewing by verifying they are an interested party, and have
permission to review records.
- Research claim records on the database, microfiche, and/or microfilm.
- Date stamp all incoming mail delivered to the reception desk and distributing to the appropriate division and/or department.
- Create invoices by completing form with claim information, person receiving copies, and calculating the amount of payment.
- Collect payment for invoices.
- Follow up on payments sending a copy of the invoice with a letter requesting payment.
- Update Claims Division database.
- Participates in Arizona Management System (AMS) and daily Huddle board. Attend staff meetings
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Frequently asked questions
Who is hiring for the Customer Service Representative 2 role?
Nesco Resource is hiring for the Customer Service Representative 2 position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Representative 2 job located?
The Customer Service Representative 2 role with Nesco Resource is based in Phoenix, AZ, US.
What does the Customer Service Representative 2 role pay?
Nesco Resource lists the Customer Service Representative 2 role at USD 17–18 per hour.
Is the Customer Service Representative 2 role full-time or contract?
This is a full time position at Nesco Resource.
What experience level is the Customer Service Representative 2 role?
The Customer Service Representative 2 position is aimed at mid-level candidates.
How do I apply for the Customer Service Representative 2 role at Nesco Resource?
Apply directly on Nesco Resource's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.