Network Engineering and IT Support Lead (Palo Alto, CA)

Hydrogen Group ·www.hydrogengroup.com

Location Palo Alto, California, USA
Work type Hybrid
Salary USD 92 - 96 / hour
Type Full time
Level Lead
Source Shazamme
Engineering HR & People Operations Security IT & Infrastructure
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Location: Palo Alto, CA (up to 30% travel)

Setup: Hybrid (3 days/week onsite)

Duration: 6-month contract

Schedule: 8:00 AM - 5:00 PM PST

Pay Rate: $92.00 - $96.00/hr







Position Summary

Our client, a leading automotive manufacturer based in Palo Alto, CA, is seeking an On-Premises Network Engineering & IT Support Lead to join their team on a 6-month contract basis. This role owns day-to-day network infrastructure, security, and vendor connectivity across the client's facilities, with a secondary focus on supporting hybrid cloud networking in AWS.







Key Responsibilities

  • Design, install, configure, and maintain LAN/WAN infrastructure, including Cisco Nexus 9K switches, routers, access points, and FortiGate firewalls
  • Manage network security end-to-end, including Cisco Wireless, Cisco ISE, and DNA Center setup and troubleshooting
  • Partner with external vendors to set up, test, and maintain secure VPN tunnels to company facilities
  • Act as senior escalation point for complex hardware, software, and routing issues
  • Prioritize incoming support tickets based on business impact and urgency
  • Build strong working relationships across remote IT teams and internal business units
  • Proactively identify network optimizations and improvements during quieter periods
  • Support hybrid routing between on-prem facilities and AWS via Transit Gateway
  • Deploy and maintain AWS PrivateLink and Private VPC Endpoints for secure, off-internet traffic routing
  • Support cross-environment DNS resolution using Amazon Route 53
  • Use AWS monitoring tools (VPC Flow Logs, CloudWatch Metrics, Transit Gateway Network Manager) to troubleshoot latency and connectivity issues







Education & Experience

  • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.
  • Demonstrated hands-on experience designing, installing, and maintaining enterprise LAN/WAN infrastructure.
  • Experience managing vendor VPN connectivity and cross-site network security.
  • Exposure to hybrid on-premises/AWS networking environments preferred.







Knowledge & Skills

  • Strong working knowledge of Cisco Nexus 9K switches, routers, access points, and FortiGate firewalls.
  • Hands-on experience with Cisco Wireless systems, including Cisco ISE and DNA Center.
  • Proven ability to troubleshoot and diagnose complex hardware, software, and routing issues.
  • Strong prioritization skills, with the ability to triage tickets based on business impact and urgency.
  • Excellent cross-functional communication and relationship-building skills.
  • Working knowledge of AWS Transit Gateway, PrivateLink, Private VPC Endpoints, and Route 53.
  • Familiarity with AWS network observability tools, including VPC Flow Logs, CloudWatch Metrics, and Transit Gateway Network Manager.
  • Self-starter mindset with a proactive approach to network optimization and continuous improvement.

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Frequently asked questions

Who is hiring for the Network Engineering and IT Support Lead (Palo Alto, CA) role?
Hydrogen Group is hiring for the Network Engineering and IT Support Lead (Palo Alto, CA) position, a Shazamme client. Apply directly on the employer's career site.
Where is the Network Engineering and IT Support Lead (Palo Alto, CA) job located?
The Network Engineering and IT Support Lead (Palo Alto, CA) role with Hydrogen Group is based in Palo Alto, CA, US. The role is hybrid-friendly.
Is the Network Engineering and IT Support Lead (Palo Alto, CA) role remote?
Yes — the Network Engineering and IT Support Lead (Palo Alto, CA) position at Hydrogen Group is hybrid. Candidates based in US are preferred.
What does the Network Engineering and IT Support Lead (Palo Alto, CA) role pay?
Hydrogen Group lists the Network Engineering and IT Support Lead (Palo Alto, CA) role at USD 92–96 per hour.
Is the Network Engineering and IT Support Lead (Palo Alto, CA) role full-time or contract?
This is a full time position at Hydrogen Group.
What experience level is the Network Engineering and IT Support Lead (Palo Alto, CA) role?
The Network Engineering and IT Support Lead (Palo Alto, CA) position is aimed at lead-level candidates.
How do I apply for the Network Engineering and IT Support Lead (Palo Alto, CA) role at Hydrogen Group?
Apply directly on Hydrogen Group's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
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