Director, Mass Market Sales (Based in Tokyo)

Zoom ·careers.zoom.com

Location US
Type Full time
Level Director
Source Shazamme
Design Marketing Sales HR & People
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Director, Mass Market Sales (Based in Tokyo)

What you can expect

As a Director of Mass Market Sales at Zoom Communications, you'll step into a transformative role during an exciting growth period. You'll directly report to the President of Zoom Japan, leading the entire Mass Market Sales organization as a second-line manager. You will drive the expansion of innovative solutions like Zoom Phone, ZRA, and ZCC while mentoring first-line managers and their teams. You'll be working with SMB and Mid-Market clients (1-500 employees), shaping the future of business communications and transforming their operations through the Zoom platform service.

About the Team

The Mass Market Sales team at Zoom Japan is a dynamic, growth-oriented team that serves as the primary engine for Japan market rapid expansion. This customer-centric team specializes in delivering comprehensive Zoom platform solutions to SMB and Mid-Market clients, with a particular focus on Zoom Phone and ZRA.

What we’re looking for

  • Have 3+ years experience leading sales managers, with 6+ years total leadership experience in technology/SaaS
  • Have proven track record in both direct and partner sales, particularly in Mid and SMB markets
  • Have business fluency in English and Japanese with excellent cross-cultural communication skills
  • Have strategic mindset with deep understanding of technology sales landscape
  • Have solid analytical capabilities with data-driven decision-making approach
  • Be agile to navigate change and adapt strategies to market conditions
  • Have demonstrated commitment to team development and inclusive leadership practices

ポジション：Director, MassMarket Sales（東京勤務）

Zoomは日本（東京）でDirector, MassMarket Salesを募集しています。あなたはZoom日本法人の成長期における変革的な役割を担います。Zoom 日本法人社長へのレポートを行いながら、セカンドラインマネージャーとしてファーストラインマネージャーとそのチームの指導を行うことで、日本のMassMarket Sales（SMB&Mid-Market*従業員1-500名規模のお客様向け営業担当）の組織全体を指揮します。Zoom日本法人の中核となるMassMarket Salesチームを率いてZoom Phone、ZRA、ZCCなどの革新的なソリューションの拡大を推進しながら、Zoomプラットフォームサービスを通じてビジネスコミュニケーションの未来を形作り、事業運営の変革を支援します。

チームについて

Zoom JapanのMassMarket Salesチームは、日本市場の急速な拡大を牽引し、ダイナミックに成長を続けるチームです。お客様focusを続けるこのチームは、特にZoom PhoneとZRAの販売に重点を置き、SMBおよびMid Market領域（1-500名ほどの従業員規模をお持ちのお客様）に包括的なZoomプラットフォームソリューションを提供しています。

主な職務内容：

  • 日本市場向けの革新的なMassMarket営業戦略の立案と実行

  • P&L管理と持続可能な売上成長の推進

  • グローバルステークホルダーとの協力関係構築

  • MassMarket Salesマネージャー(1st line マネージャー)とそのチームの指導/育成

  • 日本におけるZoomの市場プレゼンスとブランド認知の確立・向上

  • データに基づく営業手法の選定と市場パフォーマンスの最適化

  • C-levelのお客様との関係構築によるニーズ把握と優れたお客様体験の提供

求めるご経験/スキル：

  • テクノロジー/SaaS業界での営業マネージャー経験3年以上（ラインマネージャーとして）、リーダーシップ経験合計6年以上

  • 特にSMB市場における直販・パートナー営業での実績

  • ビジネスレベルの日本語・英語力と優れた異文化コミュニケーションのご経験

  • テクノロジー営業分野における戦略的思考力

  • データ駆動型の意思決定アプローチと高い分析能力

  • 変化への対応と市場状況に応じた戦略の適応能力

  • チーム開発とインクルーシブなリーダーシップの実践

Frequently asked questions

Who is hiring for the Director, Mass Market Sales (Based in Tokyo) role?
Zoom is hiring for the Director, Mass Market Sales (Based in Tokyo) position, a Shazamme client. Apply directly on the employer's career site.
Where is the Director, Mass Market Sales (Based in Tokyo) job located?
The Director, Mass Market Sales (Based in Tokyo) role with Zoom is based in US.
Is the Director, Mass Market Sales (Based in Tokyo) role full-time or contract?
This is a full time position at Zoom.
What experience level is the Director, Mass Market Sales (Based in Tokyo) role?
The Director, Mass Market Sales (Based in Tokyo) position is aimed at director-level candidates.
How do I apply for the Director, Mass Market Sales (Based in Tokyo) role at Zoom?
Apply directly on Zoom's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct