Customer Service

Chandler Macleod ·www.chandlermacleod.com

Location Enfield, New South Wales, Australia
Salary AUD 36 - 38 / hour
Type Full time
Level Mid
Source Shazamme
Administration & Office Support
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Join a Global Logistics Leader in an ongoing temp role!
We’re looking for a motivated, customer-focused professional to join the depot team of a leading international logistics company.
Working at the heart of the operation, you’ll help ensure deliveries stay on track and customers receive the service they expect. You’ll be responsible for managing missed and delayed deliveries, coordinating rescheduled consignments, and liaising directly with customers to resolve delivery issues.

In this role, you’ll:
  • Coordinate and reschedule missed or delayed deliveries
  • Liaise with customers to arrange suitable delivery times
  • Investigate delivery issues and find practical solutions
  • Work closely with drivers, depot teams and internal departments
  • Update delivery information and maintain accurate records
  • Handle customer enquiries professionally and efficiently
  • Help keep the depot operation running smoothly and on schedule
What we’re looking for:
  • Excellent communication and customer service skills
  • Strong organisation and attention to detail
  • The ability to stay calm and solution-focused under pressure
  • Confidence dealing with customers and internal teams
  • Good computer and administrative skills
  • Previous experience in logistics, transport, warehousing or customer service is advantageous
Why join us?
This is an opportunity to work within a fast-paced, international logistics environment where every day brings new challenges. You’ll play an important role in connecting customers, drivers and depot operations — making sure problems are resolved and deliveries get where they need to go.

If you’re organised, approachable and enjoy solving problems, we’d love to hear from you.
Please email talia.moussa@chandlermacleod.com if you have any questions!

Frequently asked questions

Who is hiring for the Customer Service role?
Chandler Macleod is hiring for the Customer Service position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service job located?
The Customer Service role with Chandler Macleod is based in Enfield, NSW, AU.
What does the Customer Service role pay?
Chandler Macleod lists the Customer Service role at AUD 36–38 per hour.
Is the Customer Service role full-time or contract?
This is a full time position at Chandler Macleod.
What experience level is the Customer Service role?
The Customer Service position is aimed at mid-level candidates.
How do I apply for the Customer Service role at Chandler Macleod?
Apply directly on Chandler Macleod's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct