Service Manager
Stellar Recruitment ·www.stellarrecruitment.com
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Service Manager
Ready to take the lead in a high-performing Workshop Service team?
We’re partnering with a well-established automotive dealership in Lower Hutt seeking an experienced Service Manager to drive performance, lead from the front, and deliver an exceptional customer experience.
The Opportunity
This is a key leadership role overseeing the full service department, where you’ll be responsible for operational performance, team leadership, and customer satisfaction.
You’ll be stepping into a business that values strong leadership, efficiency, and continuous improvement.
What You’ll Be Doing
Click APPLY or contact Pierre Smit on +64 21 191 8350 or pierre.s@stellarrecruitment.co.nz for a confidential discussion
#SCR-Pierre-Smit
Ready to take the lead in a high-performing Workshop Service team?
We’re partnering with a well-established automotive dealership in Lower Hutt seeking an experienced Service Manager to drive performance, lead from the front, and deliver an exceptional customer experience.
The Opportunity
This is a key leadership role overseeing the full service department, where you’ll be responsible for operational performance, team leadership, and customer satisfaction.
You’ll be stepping into a business that values strong leadership, efficiency, and continuous improvement.
What You’ll Be Doing
- Leading and developing a team of Advisors and Technicians
- Driving service department performance, productivity, and profitability
- Managing workshop workflow and ensuring optimal efficiency
- Delivering a high standard of customer service and retention
- Monitoring KPIs, budgets, and financial performance
- Ensuring compliance with manufacturer and dealership standards
- Proven experience as a Service Manager or senior aftersales leader
- Strong understanding of dealership operations and workshop flow
- Commercial mindset with the ability to drive revenue and margins
- Excellent leadership and people management skills
- Customer-first approach with strong communication skills
- Experience with Triage Super Service dealer management systems (DMS) advantageous
- Competitive salary + performance-based incentives
- Established dealership with strong brand backing
- Supportive management and positive team culture
- Opportunity to make a real impact in a leadership role
- Long-term career progression within a reputable group
Click APPLY or contact Pierre Smit on +64 21 191 8350 or pierre.s@stellarrecruitment.co.nz for a confidential discussion
#SCR-Pierre-Smit
Frequently asked questions
Who is hiring for the Service Manager role?
Stellar Recruitment is hiring for the Service Manager position, a Shazamme client. Apply directly on the employer's career site.
Where is the Service Manager job located?
The Service Manager role with Stellar Recruitment is based in NZ - Wellington, NZ.
What does the Service Manager role pay?
Stellar Recruitment lists the Service Manager role at NZD 120,000–130,000 per year.
Is the Service Manager role full-time or contract?
This is a full time position at Stellar Recruitment.
What experience level is the Service Manager role?
The Service Manager position is aimed at mid-level candidates.
How do I apply for the Service Manager role at Stellar Recruitment?
Apply directly on Stellar Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.