Operations Manager

About the Company
Spanning over 35 years in business, this is a well‑established, stable and highly regarded building engineering consultancy.  Their reputation as a market leader, sees them working closely with a diverse range of building surveyors, engineers, builders, and developers. 
  
The Role
Reporting to senior management, the Operations Manager plays a pivotal role in ensuring the smooth and efficient operation of the office, supporting business growth and a high‑performing team.  Being part of a team of 15, this will be a broad, hands‑on and evolving role.  It will ideal for someone who has strong commercial acumen, strives for excellence, and enjoys wearing several hats!

What’s on Offer

• Full time - 5 short days or 4 full days can be considered
• A varied and trusted role within a respected consultancy
• Supportive leadership and collaborative team environment with stable tenure
• Opportunity to contribute to system improvements, technology implementation and business success
• Onsite parking

  
Key Responsibilities:
  
Finance & Accounts

• Manage finance and accounting systems in Xero, including invoicing, receivables, payables and bank reconciliations
• Produce accurate financial and KPI reports for the leadership team
• Oversee debtors, follow up overdue accounts, and assist with payroll, superannuation and payroll tax
• Ensure financial compliance and efficient processes

Business Development & Proposals

• Support the preparation of high‑quality proposals and tenders
• Maintain proposal tracking, client database and follow up outstanding submissions
• Coordinate client meetings, presentations and events

Project & Administration Support

• Set up and administer projects in WorkflowMax, including budgets, variations and certifications
• Monitor timesheets, utilisation and project reporting
• Provide end‑to‑end project and client support to ensure high satisfaction

People & Culture

• Support recruitment, onboarding and employment administration
• Manage training, professional development and performance review administration
• Maintain accurate employee records and reporting

Technology, Systems & Office Management

• Support day‑to‑day technology and systems, liaising with external providers
• Assist with continuous improvement of systems, workflows and AI adoption
• Manage office operations, supplier contracts and compliance requirements
• Maintain ISO systems, policies, insurances and registrations
• Provide executive support to Leadership

  
About You

• Proven experience in a similar role within an Engineering consultancy, Architecture or building construction firm
• Flexible and commercially minded, with a strong ability to think strategically and see the bigger picture
• Strong financial and administrative capability with excellent attention to detail
• Confident communicator with strong stakeholder and client‑service skills
• Highly organised, proactive, and able to work autonomously
• Interest in technology and familiarity with Project Management software
• A qualification in business, accounting, or administration is advantageous

  
What’s on Offer

• A varied and trusted role within a respected consultancy
• Supportive leadership and collaborative team environment with stable tenure
• Opportunity to contribute to system improvements, technology implementation and business success
• Onsite parking