Funeral Conductor / Arranger

Funeral Conductor / Arranger
MAYDAY Recruitment is partnering with a respected organisation within the funeral services sector to recruit a Funeral Conductor / Arranger based in Sunshine, Victoria.

This role is ideal for someone who is compassionate, highly organised, and service-driven, with the ability to support families through sensitive and meaningful moments while coordinating and conducting professional funeral services.

The Role
As a Funeral Conductor / Arranger, you will work closely with families and the local team to arrange and conduct dignified funeral services. You will play a key role in ensuring services are delivered seamlessly while providing empathetic, professional support to families during their time of need across Melbourne's western suburbs.

Key responsibilities include:

• Meeting with families to arrange and coordinate funeral services in line with their wishes.
• Conducting and overseeing funeral services with professionalism and respect.
• Providing exceptional customer service to families, clients, and internal stakeholders.
• Supporting day-to-day operations at the Sunshine location.
• Ensuring compliance with internal policies, procedures, and quality standards.
• Assisting with preparation, coordination, and service delivery as required.
• Contributing to a collaborative and respectful team environment.
• Supporting health, safety, and wellbeing standards in the workplace.

About You
Essential:

• Experience in a service-focused environment or the ability to quickly learn.
• Current unrestricted driver's licence.
• Strong organisational and administrative skills.
• Demonstrated ability to work effectively across a range of systems and platforms.
• Comfortable working in circumstances involving death, grief, and deceased persons.
• Strong communication skills with a calm, empathetic approach.
• High attention to detail and the ability to follow instructions.
• Sensitivity and respect for diverse values, beliefs, and cultural practices.
• Physically and psychologically fit to manage manual handling, stress, and the inherent requirements of the role.

Desirable:

• Exposure to or understanding of the funeral services industry, or a genuine willingness to learn.
• Background in hospitality, retail, community services, healthcare, aged care, or another people-focused industry.

Why Apply?

• Make a meaningful difference supporting families across Melbourne's western suburbs.
• Stable, long-term opportunity within an essential services industry.
• Supportive team culture with comprehensive training and ongoing development.
• Opportunity to build a unique, rewarding, and respected career.

If you're someone who values compassion, professionalism, and exceptional service, we'd love to hear from you.

Apply now or contact the MAYDAY Recruitment team for a confidential discussion.