Digital Operations Specialist
Talent Groups ·www.talentgroups.com
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Hybrid Details: 3 days/week onsite
Duration: 9 months to start
Job Description:
We are seeking a detail-oriented and proactive Digital Operations Specialist in Web Operations responsible for the execution, optimization, and maintenance of digital experiences across our web ecosystem. This role is ideal for professionals who have hands-on experience with Adobe Experience Manager (AEM) and are passionate about building seamless digital customer journeys. Our client has adopted a hybrid working environment to support and meet the needs of employees, and this role will operate in a flexible environment with 60% of time in the office and 40% from home.
Responsibilities
Web Content Operations (AEM)
Qualifications
Minimum Education & Experience Requirements:
Preferred Skills and Qualifications:
#LI-Hybrid
Duration: 9 months to start
Job Description:
We are seeking a detail-oriented and proactive Digital Operations Specialist in Web Operations responsible for the execution, optimization, and maintenance of digital experiences across our web ecosystem. This role is ideal for professionals who have hands-on experience with Adobe Experience Manager (AEM) and are passionate about building seamless digital customer journeys. Our client has adopted a hybrid working environment to support and meet the needs of employees, and this role will operate in a flexible environment with 60% of time in the office and 40% from home.
Responsibilities
Web Content Operations (AEM)
- Build, edit, and publish content using Adobe Experience Manager (AEM) components, templates, and workflows
- Ensure content accuracy, localization readiness, and timely publishing across sites.
- Responsible for seamless end-to-end website update process in coordination with development partner and internal stakeholders
- Maintain content taxonomies, tagging, and metadata to support search and personalization throughout customer journeys
- Diagnose and resolve authoring, rendering, and publishing issues within AEM and connected third-party services (e.g. Wistia, Google Analytics, OneTrust, web plugins)
- Triage and/or log appropriate tickets; replicate issues, document root cause, and coordinate fixes with development and IT platform teams
- Create and maintain a runbook of common issues, resolutions, and escalation paths
- Monitor page performance (Core Web Vitals, load times, asset weight); recommend optimizations for images, scripts, caching, and component use to benchmark performance over time
- Partner with development vendor to improve template/component efficiency and reduce technical debt
- Conduct regular audits to identify broken links, orphaned pages, component misuse, and accessibility defects
- Stay current on digital best practices, emerging technologies, and optimization strategies such as A/B multivariant testing
- Explore and develop AI capabilities such as AEO, GEO
Qualifications
Minimum Education & Experience Requirements:
- Bachelor’s degree required
- 4+ years of experience in digital marketing, web operations, or content publishing
Preferred Skills and Qualifications:
- Hands-on experience with Adobe Experience Manager (AEM), including authoring, workflows, and component-based content creation
- Familiarity with web fundamentals: HTML, CSS, UX principles, and content management best practices
- Strong troubleshooting skills with the ability to diagnose issues across systems and document clear steps for resolution
- Excellent attention to detail and organizational skills; able to manage multiple requests in a fast-paced environment
- Ability to collaborate effectively with cross-functional teams including developers, designers, and marketers
- Advanced knowledge of web analytics tools (e.g., Google Analytics, Google Tag Manager, Adobe Customer Journey Analytics, SEMrush or Screaming Frog) and QA testing tools such as BrowserStack
- Understanding of SEO principles, metadata, and site taxonomy best practices
- Familiarity with accessibility standards (WCAG) and digital compliance requirements
- Experience with digital asset management (DAM) systems
- Advanced knowledge of performance optimization techniques and Core Web Vitals
- Experience in healthcare, life sciences, biotech, or other regulated industries
- Flexibility to occasionally work outside standard business hours based on business requirements
#LI-Hybrid
Frequently asked questions
Who is hiring for the Digital Operations Specialist role?
Talent Groups is hiring for the Digital Operations Specialist position, a Shazamme client. Apply directly on the employer's career site.
Where is the Digital Operations Specialist job located?
The Digital Operations Specialist role with Talent Groups is based in Waltham, MA, US. The role is hybrid-friendly.
Is the Digital Operations Specialist role remote?
Yes — the Digital Operations Specialist position at Talent Groups is hybrid. Candidates based in US are preferred.
What does the Digital Operations Specialist role pay?
Talent Groups lists the Digital Operations Specialist role at USD 33–43 per hour.
Is the Digital Operations Specialist role full-time or contract?
This is a full time position at Talent Groups.
What experience level is the Digital Operations Specialist role?
The Digital Operations Specialist position is aimed at mid-level candidates.
How do I apply for the Digital Operations Specialist role at Talent Groups?
Apply directly on Talent Groups's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.