Automotive Service Manager

Job reference: 36797
Service Manager 
Your department. Your call. Your chance to build something exceptional.

EmployMe Solutions is working alongside a long-standing, reputable automotive dealer group in the Wellington region to secure a capable and driven Service Manager.
This role offers something many don’t -genuine ownership. You won’t just be maintaining a department; you’ll be shaping it, influencing its direction, and driving it toward success with your own leadership style.

The Role
Think of this as mission control for the service department. You’ll oversee daily operations, guide a medium-sized team, and ensure both customers and the workshop experience a smooth, efficient flow from start to finish.
You’ll have the scope to fine-tune processes, lift performance, and create a team environment that people want to be part of.

Your day-to-day will include:

• Taking full responsibility for service department operations
• Leading, coaching, and developing your team
• Coordinating closely with the workshop to maximise productivity
• Managing bookings, job flow, and customer interactions
• Resolving issues and maintaining high service standards
• Monitoring performance and identifying areas for improvement

 About You
Whether you’re already in the driver’s seat as a Service Manager or preparing to step up from an Assistant Service Manager or Senior Service Advisor role, this opportunity is built for someone ready to lead with intent.

You’ll stand out if you:

• Have solid experience within automotive service environments
• Are confident guiding and motivating a team
• Take initiative and enjoy improving how things are done
• Communicate clearly and professionally at all levels
• Understand workshop dynamics, service processes, and KPIs
• Stay calm under pressure and focus on solutions

If you’re stepping up, you’ll be supported - but you’ll also be trusted to take ownership and run with it.

 What You’ll Get

• A competitive salary package aligned with your experience
• Stability within a well-regarded dealer group
• A positive, supportive working environment
• The autonomy to make real changes and improvements
• Future growth and career development opportunities

Interested in stepping in, taking ownership and making your mark?
If you’re ready to take charge and build a service department that reflects your leadership, we’d like to hear from you.
Apply via EmployMe Solutions job advert or visit our website www.employmesolutions.com
Applications are treated with strict confidence.
For a confidential discussion, contact Jo-Ann on 027 777 2979 or email info@employmesolutions.com