Programme Support Officer

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1. Provide administrative/project support to peer challenges and other peer support delivery to councils.

1. Act as a first point of contact for enquiries, and respond to or refer enquiries as appropriate.

1. Organise and support events including venue bookings, administration of events bookings, liaising with venue managers and other suppliers, collation of speakers information and materials, preparation of delegate badges. Attend events undertaking support tasks such as registration, and handling of enquiries.

1. Transcribe outputs from events and collate customer feedback for analysis.

1. Produce, format and distribute documents and presentations following the corporate style. Proof read documents and correct for errors.

1. Maintain the electronic filing systems.

1. To organise the printing and collation of meeting papers, events materials, publications and mailings postal and electronic distribution.

1. Carry out financial administration tasks including raising and managing orders and invoices, processing expenses, and handling of financial related queries in line with finance policies and procedures.

1. Keep financial information up to date to inform budget management.

1. Establish own priorities and organise own workload ensuring that activities are organised to specification and tight deadlines.

1. Act as an effective team member providing assistance to others as requested.

1. Undertake any other reasonable duties as may be required commensurate with the level of the post.

Relevant Contacts:
Local authorities
Elected Members/Councillors
Lead member peers
Member and officer peers
Central Government Departments,
National and regional improvement organisations
Employers’ organisations
Regulatory Bodies
Public and private sector partners and providers