IT Support Technician
JobSquad V2 ·www.thejobsquad.com
Apply directThe JobSquad Solutions Team is currently looking for a IT Support Technician to work at a company located in the Lakeland, FL area!
Job Title: IT Support Technician
Job Location: Lakeland, FL 33801
Pay and Hours for Job + Benefits: $50K-$60K per year
Job Description:
The ideal candidate has hands-on experience supporting Windows environments, Microsoft 365, warehouse technology, networking, and end-user computing devices. They possess strong troubleshooting skills, excellent customer service abilities, and a proactive approach to identifying and resolving technical issues before they impact business operations.
Key Responsibilities
Technical Support
- Provide support for desktops, laptops, mobile devices, printers, scanners, software, and peripheral equipment.
- Troubleshoot and resolve hardware, software, operating system, and connectivity issues.
- Install, configure, maintain, upgrade, and replace IT equipment as needed.
- Document support requests and coordinate issue resolution with vendors and MSPs.
Systems & Network Support
- Support LAN/WAN, Wi-Fi, VPN, internet connectivity, and network devices.
- Assist with Active Directory, Microsoft 365, Azure/Entra ID, DNS, DHCP, and user account administration.
- Support virtual servers, Hyper-V environments, and business-critical applications.
Warehouse Technology
- Assist with warehouse management systems (WMS), shipping systems, and warehouse network infrastructure.
Security & Asset Management
- Support cybersecurity initiatives, endpoint protection, patch management, and physical security systems.
- Manage employee onboarding/offboarding, account provisioning, and equipment deployment.
- Maintain inventory of hardware, software, licenses, and technology assets.
Qualifications
- 2+ years of IT support, help desk, or systems support experience.
- Experience in warehouse, distribution, or manufacturing environments preferred.
- Experience working with MSPs and bilingual English/Spanish skills are a plus.
- Windows 11, Microsoft 365, Active Directory, Azure/Entra ID, DNS, DHCP, and Group Policy.
- Networking fundamentals (TCP/IP, Wi-Fi, VPNs, switching, routing).
- Experience with NetSuite ERP and WMS systems preferred.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and customer service.
The JobSquad Solutions Team is made up of experts around the country. Serving our local workforce communities is our passion.
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Frequently asked questions
Who is hiring for the IT Support Technician role?
JobSquad V2 is hiring for the IT Support Technician position, a Shazamme client. Apply directly on the employer's career site.
Where is the IT Support Technician job located?
The IT Support Technician role with JobSquad V2 is based in HIaleah, US.
What does the IT Support Technician role pay?
JobSquad V2 lists the IT Support Technician role at USD 50,000–60,000 per year.
Is the IT Support Technician role full-time or contract?
This is a full time position at JobSquad V2.
What experience level is the IT Support Technician role?
The IT Support Technician position is aimed at mid-level candidates.
How do I apply for the IT Support Technician role at JobSquad V2?
Apply directly on JobSquad V2's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.