ServiceNow Lead Solutions Architect

Hydrogen Group ·www.hydrogengroup.com

Location remote, England
Work type Remote
Salary GBP 10,000 - 110,000 / year
Type Full time
Level Lead
Source Shazamme
Business Transformation
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ServiceNow Lead Solutions Architect (Fully Remote)

Salary: up to £110,000 per annum plus bonus and benefits
Location: Home-based - occasional travel
Security Clearance: SC Eligibility Required

Our client is looking for an individual to join a dynamic ServiceNow team as their Lead Solutions Architect and shape the future of service management for internal functions and external clients alike.

About the Role

As the ServiceNow Lead Solutions Architect, you will spearhead the design, development and delivery of cutting-edge ServiceNow solutions within a complex, multi-tenant environment. You will lead and manage a team of up to 10, provide technical guidance and collaborate closely with both technical teams and business stakeholders to ensure the platform aligns with business goals and IT strategy.

This is a hands-on leadership role, where your deep expertise in ITSM, ITOM, CSDM, and domain separation will drive impactful, scalable solutions in both cloud and locally hosted ServiceNow environments.

What You'll Do

  • Lead solution design and architecture for ServiceNow ITSM, ITOM, and related modules
  • Manage, mentor and inspire a diverse technical team of up to 10 people
  • Confidently engage and communicate with both technical specialists and business stakeholders to understand and meet their needs
  • Collaborate with business stakeholders and external clients to translate requirements into effective solutions
  • Drive platform innovation by evaluating and recommending emerging technologies like automation and AI
  • Ensure compliance with security standards and support SC clearance requirements
  • Participate in and lead regular reviews with ServiceNow to strengthen collaboration and delivery

Who You Are

  • Experienced in leading enterprise-scale ServiceNow implementations with strong technical knowledge
  • Skilled in ITIL best practices with relevant certifications (ITIL v3/v4, ServiceNow CMA or CTA highly desirable)
  • Previous experience managing a team
  • Excellent stakeholder management skills across technical and business stakeholders
  • Proven ability to balance technical hands-on work with strategic architectural vision
  • Excellent communication and interpersonal skills, especially in explaining technical concepts clearly to non-technical audiences
  • Comfortable working remotely and collaborating across distributed teams
  • Eligible for SC clearance

If you have the above experience please submit your CV immediately

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Frequently asked questions

Who is hiring for the ServiceNow Lead Solutions Architect role?
Hydrogen Group is hiring for the ServiceNow Lead Solutions Architect position, a Shazamme client. Apply directly on the employer's career site.
Where is the ServiceNow Lead Solutions Architect job located?
The ServiceNow Lead Solutions Architect role with Hydrogen Group is based in GB. The role is remote-friendly.
Is the ServiceNow Lead Solutions Architect role remote?
Yes — the ServiceNow Lead Solutions Architect position at Hydrogen Group is remote. Candidates based in GB are preferred.
What does the ServiceNow Lead Solutions Architect role pay?
Hydrogen Group lists the ServiceNow Lead Solutions Architect role at GBP 10,000–110,000 per year.
Is the ServiceNow Lead Solutions Architect role full-time or contract?
This is a full time position at Hydrogen Group.
What experience level is the ServiceNow Lead Solutions Architect role?
The ServiceNow Lead Solutions Architect position is aimed at lead-level candidates.
How do I apply for the ServiceNow Lead Solutions Architect role at Hydrogen Group?
Apply directly on Hydrogen Group's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct