Customer Service Representative

Davidson ·www.davidsonwp.com

Location Mansfield, Queensland, Australia
Salary AUD 65,000 - 75,000 / year
Type Full time
Level Mid
Source Shazamme
Call Centre & Customer Service
Apply direct

About the Company

Our client is one of Queensland’s most respected trade services companies, known for delivering top-tier customer experiences. This is a great opportunity to join a team of Customer Service specialists who are as competitive as they are collaborative—rallying around one another, having a laugh, and striving to outdo each other in delighting customers. And yes, they’re rewarded for it with some great commissions for hitting very achievable targets.

About the Role

You'll join a friendly, fast-paced team, acting as the first point of contact for customers. Your day-to-day will include:

  • Handling inbound enquiries for installations, servicing, and repairs
  • Troubleshooting and providing basic fault resolution advice
  • Making outbound follow-up and after-sales satisfaction calls
  • Identifying opportunities to upsell or add value to the customer experience

This is a great role for someone who enjoys a mix of customer service and soft sales, with no cold calling.

About You

You bring:

  • A professional, confident phone manner
  • Strong written communication skills
  • An instinct for spotting sales opportunities while solving problems

You don’t need to come from a trade background—just bring the energy, empathy, and sharp thinking that customers love.

The Benefits

  • Immediate start available
  • Southside location with on-site parking
  • Flexible start times
  • Ongoing training
  • Base salary + paid overtime after 38 hours
  • Uncapped commission with high achievers earning into the $80Ks



Please apply with current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Britt Molony on +61 0417737307, quoting reference JN -012026-42301. Want to know more about Davidson? Visit us at www.davidsonwp.com

Frequently asked questions

Who is hiring for the Customer Service Representative role?
Davidson is hiring for the Customer Service Representative position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Representative job located?
The Customer Service Representative role with Davidson is based in Mansfield, QLD, AU.
What does the Customer Service Representative role pay?
Davidson lists the Customer Service Representative role at AUD 65,000–75,000 per year.
Is the Customer Service Representative role full-time or contract?
This is a full time position at Davidson.
What experience level is the Customer Service Representative role?
The Customer Service Representative position is aimed at mid-level candidates.
How do I apply for the Customer Service Representative role at Davidson?
Apply directly on Davidson's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct