PV Systems Support

Aequor JD ·www.aequor.com

Location St. Joseph, MO
Work type Hybrid
Type Full time
Level Mid
Source Shazamme
IT
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PV Systems Temp Support
Duties
  • Hybrid Schedule (3 days a week in office)
  • Hours 8-5

Responsibilities during RFP project
  • Responsible for running routine reports and queries from the GPV database tables using SQL when needed
  • Support computerized system validation testing
  • Responsible for PV systems Product Dictionary entries and routine maintenance in databases
    • Product Dictionary updates and new entries
    • Product Family maintenance
    • Product Line updates
  • Responsible for triage tickets for system support
    • 1 st line of support for PV System tickets
  • Support new user set up in PV Systems
    • PV Systems set up
    • Curricula assignments
    • Mailbox maintenance
    • Supporting initial login for new users
  • Support Training coordination for PV User community
    • New User trainings
  • Support communication to PV System User community
    • Front line to User community for system support
  • Support PV system monitoring and liaise with IT / Vendor to resolve system issues
    • Case Type Changes?
    • Product Family verifications?
  • Supports review of PV Documentation
  • Support PV Documentation organization and archiving
  • Supports dashboard maintenance and monitoring
  • All other duties assigned by Leadership


Skills
  • Experience with GxP computerized systems
  • Experience with SQL
  • Well organized; ability to prioritize assigned tasks
  • Experience working within a team environment
  • Experience with customer service

Education
  • IT or Business Degree (Associate or Bachelors)
  • Preferred: Experience with global systems and users

Frequently asked questions

Who is hiring for the PV Systems Support role?
Aequor JD is hiring for the PV Systems Support position, a Shazamme client. Apply directly on the employer's career site.
Where is the PV Systems Support job located?
The PV Systems Support role with Aequor JD is based in St. Joseph, MO, US. The role is hybrid-friendly.
Is the PV Systems Support role remote?
Yes — the PV Systems Support position at Aequor JD is hybrid. Candidates based in US are preferred.
Is the PV Systems Support role full-time or contract?
This is a full time position at Aequor JD.
What experience level is the PV Systems Support role?
The PV Systems Support position is aimed at mid-level candidates.
How do I apply for the PV Systems Support role at Aequor JD?
Apply directly on Aequor JD's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct