Senior Manager, Incident Response (Japan & APAC)2023

Senior Manager, Incident Response (Japan & APAC)Close

Cybereason's mission is to ‘protect it all’ – delivering unparalleled prevention, detection, investigation, and response for all endpoints: workstations, laptops, mobile devices and more.

Our cyber-defence solutions combine machine learning and AI to analyze threats, connecting huge volumes of data to reveal cyber-attacks and shut them down, as well as block intrusion of known and unknown threats. With our latest offerings, we can also seamlessly automate detection and prevention across traditional endpoints as well as mobile devices.

Since entering the Japan market in 2016, we have seen tremendous growth, now holding #1 market share. We are constantly evolving and hope to expand our team with daring individuals that never give up!

As the Senior Manager of the Incident Response team covering Japan and APAC, you will lead Incident Response activities, and be responsible for leading our clients through end-to-end incident response lifecycle to defend against attacks that potentially disrupt their operations. The IR Manager will manage and mentor a team of Incident Response defenders to minimize the impact of cyber attacks.

What you will do

• Lead a team of Incident responders - day to day team management, skill development plan, engagement oversight
• Oversee the Incident Response lifecycle, including: scoping,SOW, analysis, remediation, reporting, and tactical communications and ensure the excellence of deliverables.
• Contribute to technical content such as playbooks, scripts, and automation tooling to enhance IR processes, investigation workflows, and IR infrastructure.
• Mentor and advise the incident responders.
• Have the freedom to develop and work on ideas you believe will benefit the Cybereason IR customers.
• Work closely with Sales teams to ensure communication of business messaging and service value are up to date, promote IR value to increase sales & bookings
• Collaborate with global IR leadership on skill development and engagement continuity
• Track key business metrics and increase team productivity

What we are looking for

Requirements

• Bachelor's degree in a technical field, or equivalent practical experience
• Minimum 6 years of experience in Incident Response or comparable industry experience (threat hunting, threat detection and response, malware analysis, etc)
• Experience in leading a team with a proven ability in developing talent, including identifying and attracting talent and creating an organization that is viewed as a highly attractive place to work.
• Exposure of working across multiple cyber domains including, but not limited to Security Operations & Incident Response, Network & Endpoint Security, Threat & Vulnerability Management, etc.
• Excellent communication and presentation skills with demonstrated skill in presenting analytical data effectively to a cross-function set of stakeholders at all management levels
• Verbal and written Japanese language communication skill to the level at which complex technical discussions can be had through customer engagements.
• Strong understanding of incident response in the cloud
• Strong leadership, organization, and process management skills; ability to lead and manage small high performing teams.
• Proven subject matter expertise in relevant areas, such as incident response, incident handling, or malware analysis.
• Knowledge and experience of:
  • At least one scripting or development language (such as Python)
  • Data Analysis with Jupyter, Pandas, etc
  • Experience writing security oriented Python tooling.
  • Incident Response as scale with ELK, Splunk etc.