Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Job Description:
Customer Service Consultants in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.
Qualifications:
Mandarin/CantoneseSpeaker with basic English communication skills.
Good Customer Service skills to help customers
Excellent spoken and written communication
Strong interpersonal skills including proven rapport-building and sales techniques
MUST be willing to work in Malaysia
Additional Information:
All your information will be kept confidential according to EEO guidelines.
Frequently asked questions
Who is hiring for the Malaysia: Hiring Consultant - Customer Service role?
Sutherland Global is hiring for the Malaysia: Hiring Consultant - Customer Service position, a Shazamme client. Apply directly on the employer's career site.
Where is the Malaysia: Hiring Consultant - Customer Service job located?
The Malaysia: Hiring Consultant - Customer Service role with Sutherland Global is based in Kuala Lumpur, MY.
Is the Malaysia: Hiring Consultant - Customer Service role full-time or contract?
This is a full time position at Sutherland Global.
What experience level is the Malaysia: Hiring Consultant - Customer Service role?
The Malaysia: Hiring Consultant - Customer Service position is aimed at mid-level candidates.
How do I apply for the Malaysia: Hiring Consultant - Customer Service role at Sutherland Global?
Apply directly on Sutherland Global's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.