Senior Analyst

Senior Analyst | Renewals & Revenue Operations Analytics

Overview

Drive the data, models, and insights behind critical renewal decisions in this hands-on Senior Analyst contract role. You’ll build and maintain the FY’27 Available to Renew (ATR) model, support a weekly renewal forecasting process, and partner with Renewals, Customer Success, Sales, Finance, and Revenue Operations stakeholders to improve forecast accuracy and data integrity.

This opportunity is ideal for a technically strong business intelligence or analytics professional with experience in data warehouses, business systems, and recurring forecasting workflows. You’ll work closely with account owners and business leaders to ensure reporting reflects real-world account activity while translating complex data into clear, leadership-ready analysis.

Required Skills

• At least five years of experience in Renewals Operations, Revenue Operations, Sales Operations, business intelligence, or a similar go-to-market analytics function.
• Experience building or owning a recurring forecasting process.
• Deep Salesforce and Snowflake experience, particularly with renewal opportunities, quoting, and record linking.
• Ability to identify and resolve data issues, including linking gaps, debooks, amendments, and unlinked renewal data.
• Working fluency with Google Colab or a comparable notebook-based scripting environment; Python experience is preferred.
• Experience maintaining and troubleshooting analytics workflows using tools such as Alteryx.
• Strong Excel and Google Sheets modeling skills.
• Ability to build, test, validate, maintain, and document forecasting models and workflows.
• Strong written communication skills, including the ability to explain forecast movement and account-level changes in concise narratives for senior leaders.
• Comfort working within a weekly forecasting cadence and delivering accurate inputs despite imperfect or changing data.
• Ability to work independently with limited ramp time, prioritize competing requests, and document work thoroughly.

Nice to Have Skills

• Direct experience building or maintaining an Available to Renew model or comparable renewal-tracking model.
• Experience supporting a SaaS or education technology renewals organization.
• Background in renewals analytics, sales operations, or revenue operations.
• Experience working in a matrixed organization.
• Experience supporting renewal-save initiatives or at-risk account analysis.
• Familiarity with Salesforce corrections, forecast walks, week-over-week dashboards, and leadership forecasting tools.

Preferred Education and Experience

• No specific educational background is required in the available role information.
• Five or more years of relevant experience in renewals operations, revenue operations, sales operations, business intelligence, or a comparable analytics role is preferred.

Other Requirements

• Work arrangement: Fully remote; candidates may work from any time zone.
• Engagement: Contract role initially planned for three months, with a strong likelihood of extension beyond one year.
• Build, validate, and document the FY’27 ATR model so it can be maintained by the broader team.
• Refresh and troubleshoot the ATR data pull and associated notebook-based workflows.
• Support weekly renewal forecasts, forecast walks, dashboard updates, and forecasting tools used by business leaders.
• Partner effectively with Renewals, Customer Success, Sales, Finance, and Revenue Operations stakeholders.
• Respond to ad hoc analytical requests and provide timely, accurate deliverables.
• Maintain strong documentation to support effective knowledge transfer at the end of the engagement.