Franchise Consultant

Our client: 

With over 25 years of experience in their field, our client is a market leader, paving the way for owner-operators within the coffee/cafe space & over more recent years, has expanded through acquisition into casual dining. 

This is a newly created role within the Franchise Consultant team to support the growth & positive demands of the Waikato and BOP region. 

Please note you will be at times required to travel to Auckland to attend Head Office based meetings. 

The role: 

This is a people-focused, building role; you will be expected to work closely with the owner-operators to ensure service delivery and operational standards are met on a day-to-day basis. 

This Franchise Consultant role will focus on the cafe channel of the business and involve supporting various owners and locations. 

Key responsibilities include: 

• collaborate with Franchisees on their business plan and overall objectives, ensuring that revenue targets are achieved 
• ensure operating standards and service delivery levels are met at all times 
• work with franchisees to roll out new initiatives/promotions, resulting in a consistent experience for customers 
• provide training and support when and where required 
• be a support person for the franchisees 
• Visit all sites regularly 

What experience you will bring: 

• Multi-site experience in cafes, casual dining, restaurants or QSR management. This can expand to either FOH or BOH 
• Understanding of franchise ownership or models advantageous 
• Fantastic communication skills, both verbal and written 
• Proven supportive and collaborative leadership approach
• Multi-site experience within hospitality 

What you will be rewarded with: 

• Rem dependant on experience and tenure
• annual bonus based on regional performance 
• vehicle allowance + tools of trade 
• fantastic GM and team who are energetic, passionate and driving the business to growth, smashing goals 

Please note, to be considered, you must currently reside in NZ, have full NZ working rights and have the relevant experience noted above.