Electrical Service Acount Manager

The Electrical Service Account Manager is responsible for building and maintaining client relationships, managing small to mid-size electrical projects (often fast-paced and high-touch), and working closely with field teams to ensure successful delivery of services. You will serve as the primary point of contact for clients, coordinate scheduling and resources, prepare quotes, and support business development efforts.

RESPONSIBILITIES:

• Manage client accounts for electrical service calls, repairs, and special projects.
• Serve as the main liaison between clients and internal teams to ensure timely and high-quality project execution.
• Coordinate with field supervisors, electricians, and subcontractors to schedule labor and materials.
• Prepare quotes and estimates for service work and special project scopes.
• Conduct site visits as needed to scope work, confirm progress, and ensure client satisfaction.
• Track and manage project budgets, timelines, and deliverables.
• Proactively follow up with clients to ensure satisfaction and identify future work opportunities.
• Maintain up-to-date records on project status, invoicing, and client communication.
• Support sales and marketing efforts by identifying leads and participating in client outreach and relationship development.