Service & Project Coordinator

Solutions Through Knowledge ·www.stk.co.uk

Location Milton Keynes, Buckinghamshire, United Kingdom
Work type Hybrid
Salary GBP 30,000 - 40,000 / year
Type Full time
Level Mid
Source Shazamme
IT & telecomms
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Service & Project Coordinator
Hybrid - Milton Keynes | £30,000 - £40,000 + Benefits

Role
An exciting opportunity has arisen for a proactive and highly organised Service & Project Coordinator to join a growing IT services company as they establish a new central operational governance function for both SMO (Service Management Operations) & PMO (Project Management Operations).
 
Operating in a hybrid capacity, you will be responsible for coordinating, standardising and improving both live service operations and project delivery activities across the business.

With excellent long-term progression and development potential, the successful candidate will work in a high-performing team, engaging closely with Project Managers, engineers, customers and operational stakeholders.

Key Responsibilities
  • Coordinate service delivery and project activities across operational teams
  • Assist Project Managers with scheduling, reporting and project coordination
  • Support service desk operations including ticket updates, issue tracking and escalations
  • Track milestones, actions, risks and operational priorities
  • Coordinate engineering resources, logistics and deployment activities
  • Maintain accurate operational documentation, governance reports and trackers
  • Support continuous improvement and development of PMO/service governance processes
Experience Required
  • Commercial experience in a project coordination, service coordination, PMO support or service delivery environment
  • Strong organisational and stakeholder management skills
  • Ability to manage multiple priorities within a fast-paced environment
  • Strong attention to detail, a proactive approach, accountability
  • Good Microsoft 365 skills including Excel, Teams and Outlook
Desirable
  • ITIL awareness or service management exposure
  • APM PFQ or project coordination exposure
  • Managed service experience
This role would suit candidates currently working as a: Service Coordinator, PMO Coordinator, Project Support Officer, Project Coordinator, Operations Coordinator, Delivery Support Analyst or Service Delivery Coordinator.

Frequently asked questions

Who is hiring for the Service & Project Coordinator role?
Solutions Through Knowledge is hiring for the Service & Project Coordinator position, a Shazamme client. Apply directly on the employer's career site.
Where is the Service & Project Coordinator job located?
The Service & Project Coordinator role with Solutions Through Knowledge is based in Milton Keynes, GB. The role is hybrid-friendly.
Is the Service & Project Coordinator role remote?
Yes — the Service & Project Coordinator position at Solutions Through Knowledge is hybrid. Candidates based in GB are preferred.
What does the Service & Project Coordinator role pay?
Solutions Through Knowledge lists the Service & Project Coordinator role at GBP 30,000–40,000 per year.
Is the Service & Project Coordinator role full-time or contract?
This is a full time position at Solutions Through Knowledge.
What experience level is the Service & Project Coordinator role?
The Service & Project Coordinator position is aimed at mid-level candidates.
How do I apply for the Service & Project Coordinator role at Solutions Through Knowledge?
Apply directly on Solutions Through Knowledge's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct