DevOps Engineer (Telco)

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DevOps Engineer (Telco)

What you can expect

As a DevOps Engineer, you'll design and maintain critical SIP trunking infrastructure, lead high-impact projects, and work with automation technologies like Python and Ansible. You'll build monitoring systems, create documentation. This role combines hands-on technical work with operational leadership in a fast-paced global environment.

About the Team

With eight specialized departments, the engineering team functions as a highly collaborative, diverse powerhouse. Each department mission is to deliver seamless and innovative communication solutions. These range from software development and machine learning to quality assurance teams that work to create and maintain Zoom's user-friendly interfaces and robust infrastructure. The team continues to push the boundaries of communication technology, bringing people together regardless of their physical distance.

What we’re looking for

• Demonstrate experience of at least 7+ years similar role(s).

• Have understanding of SIP, RTP, RTCP, TLS, SRTP, SOAP/REST API, TCP/IP etc.

• Have experience of working on various SBC platforms (Ribbon/Sonus SBC, PSX, RAMP advantageous).

• Understand and have knowledge of international telephony regulations and propose solutions within these regulatory requirements.

• Have experience in onboarding carriers and setting up interconnects utilizing the knowledge of transmission and Network layer (BGP, VLAN, Subnetting, MPLS etc.).

• Have experience with automation: Python, shell scripting, Ansible, REST API etc.

• Have experience of Deployment and Integration of various logging/Monitoring tools like ELK, Grafana, Alert managers, Webhooks etc.

• Have experience in troubleshooting voice and network issues through packet analysis tools, including Wireshark, Empirix, and SIP ladder diagrams for comprehensive diagnostics.

• Have experience in seeking out solutions for problems to optimize cost, performance and quality of existing solution with ownership.

• Have experience working with vendors and external partners.