Multiple L2 MSP Support Engineers - People First Aussie MSP/MSSPs!

Saul Recruitment - Specialising in recruiting top MSP/MSSP/Security talent across ANZ!

Join high-performing Australian MSP/MSSPs where innovation, collaboration, and career growth are genuinely valued! Work alongside a super talented team!

Looking for a role where you can work on modern cloud and security tech, solve real technical challenges and keep developing your skills?

• $75-85k + Super + Training Incentive Increases!
• Sydney - Hybrid
• Loads of Training and Career Growth!
• High-Performing Aussie MSP/MSSPs - Azure/Modern Workplace!
• Work with great people and customers!
• Supportive, people-first culture
• Flexibility and great employee benefits

This is an opportunity to join an award-winning, well-established highly regarded MSP/MSSPs with a strong reputation for exceptional client service, trusted advice and long-term customer partnerships.

You’ll become part of growing, supportive and collaborative teams that genuinely invests in its people, embraces modern technology and takes pride in delivering solutions that make a real difference. It’s a fantastic environment for someone passionate about technology, customer outcomes and building a long-term career within the MSP/MSSP industry.
 
If you enjoy variety, complex environments and working closely with clients, this will be a great move.

Why This Company Stands Out:

• Interesting technical work: Cloud migrations, modern workplace deployments, security solutions and complex environments.
• Real career progression: Training, certifications and the chance to expand your technical depth.
• Supportive leadership: Managers who understand engineering and back their team.
• Hybrid working: Flexibility between home and office.
• Collaborative culture: A team of engineers who enjoy sharing knowledge and solving problems together.

This is a business that’s continuing to grow and evolve - and they want engineers who enjoy learning, contributing and making an impact.

** What You’ll Be Doing

• Providing Level 2 engineering support across client environments
• Assisting with client discovery sessions and solution design/architecture  potentially assist
• Assisting with cloud and infrastructure projects 
• Troubleshooting complex technical issues
• Visiting client sites when required
• Acting as a technical advisor to clients
• Assist on security projects 
• Contributing to improving documentation and internal systems

** What You’ll Bring:

• Proven MSP/MSSP experience supporting multiple client environments
• Experience with cloud migrations and modern workplace deployments
• Experience with modern device management (Intune, Autopilot)
• Relevant Microsoft certifications or working towards them
• Strong troubleshooting and root-cause problem-solving ability
• Experience delivering cloud and infrastructure projects
• Confident client communication and advisory skills
• Ability to prioritise and manage multiple clients and tasks
• Solid documentation habits and attention to detail
• A proactive, team-oriented mindset with a passion for learning

** Tech Environment Experience across a mix of:

• Microsoft 365
• Azure
• Entra ID
• Intune/Autopilot
• On-prem infrastructure
• Backup & Disaster Recovery
• Networking & Security
• Scripting/automation
• Windows Virtual Desktop (WVD)
• Virtual Machines (VM)
• SharePoint, Teams, Power Apps, and Power Automate
• Any Cloud migration experience a bonus!

** What's In It For You? Career Growth, Training, Culture & Benefits..

• Join respected and growing MSP/MSSPs - Build your career with an established business offering stability, growth and long-term opportunity.
• Genuine career progression - Follow clear pathways into senior technical, projects, consulting, architecture, specialist or leadership roles.
• Training, certifications and mentoring - Access structured development, paid certifications, upskilling incentives and mentoring from experienced professionals.
• Modern technology and project exposure - Work across cloud, Modern Workplace, infrastructure, networking and security, including migrations and transformation projects.
• Broader experience and ownership - Work across diverse customers and environments while taking on greater technical responsibility as you develop.
• Work with great people and customers - Collaborate with skilled professionals, share knowledge and build trusted relationships with business and technology leaders.
• Supportive, people-first culture - Join an inclusive and collaborative environment that invests in its people and recognises great work.
• Flexibility and great employee benefits - Enjoy hybrid working, additional leave, employee discounts, parental support, wellbeing initiatives and other workplace perks.

This is a real opportunity to shine - and to be recognised and rewarded for it!

Referral Bonus! Know someone who would be perfect? Refer them and receive $2000 if they’re successfully placed!

** Loads of Job Seeking & Career Transition Resources on my site :-)