Member Service Representative
Nesco Resource ·nescoresource.com
Apply direct- Member Service Representatives | $20/hr | Albany, NY
This is a great opportunity to apply your retail or service industry experience in an office setting. Multiple openings are available. -
Important schedule & onsite requirements:
- This is an onsite position in Albany.
- Candidates must have open availability Monday–Friday, 7am–7pm and every other Saturday, 8am–2pm.
- Schedules may vary week to week and can include both opening and closing shifts, as well as Saturdays.
- You would have a weekday off if working on a Saturday.
- Schedules are provided in advance, and the position is 40 hours/week.
- Potential for hybrid flexibility after 6 months and fully trained.
What you'll do:
In this high-volume call center role, you’ll assist members by phone, triaging calls, answering questions, resolving issues, processing transactions, and connecting members with the appropriate team when needed.What you’ll need:
- High school diploma/GED
- Customer service experience
- Strong communication and problem-solving skills
- Comfort handling 75+ calls per day in a fast-paced environment
- Strong attention to detail
- Ability to navigate multiple computer systems
- Reliable attendance and flexibility to work 7-7, M-F, and 8-2 on Saturdays (40 hours/week)
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If you enjoy helping people, can stay composed in a fast-paced environment, and are comfortable being on the phone throughout the day, this could be a great career growth opportunity for you.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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Frequently asked questions
Who is hiring for the Member Service Representative role?
Nesco Resource is hiring for the Member Service Representative position, a Shazamme client. Apply directly on the employer's career site.
Where is the Member Service Representative job located?
The Member Service Representative role with Nesco Resource is based in Albany, NY, US. The role is hybrid-friendly.
Is the Member Service Representative role remote?
Yes — the Member Service Representative position at Nesco Resource is hybrid. Candidates based in US are preferred.
What does the Member Service Representative role pay?
Nesco Resource lists the Member Service Representative role at up to USD 20 per hour.
Is the Member Service Representative role full-time or contract?
This is a full time position at Nesco Resource.
What experience level is the Member Service Representative role?
The Member Service Representative position is aimed at mid-level candidates.
How do I apply for the Member Service Representative role at Nesco Resource?
Apply directly on Nesco Resource's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.