Customer Success Representative

NLT (QPS) ·www.nextleveltechnician.com

Location Nashville, Tennessee, United States
Type Full time
Level Mid
Source Shazamme
Skilled Trades Accepting Candidates
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Customer Success Representative- Nashville TN

Join Next Level Technician as a Customer Success Representative in Nashville TN! Earn $20-$25/hr, enjoy weekly pay, benefits, and steady work with a national leader. Apply now!

This role focuses on providing exceptional support for a variety of low-voltage systems, including security, fire alarms, telecommunications, audiovisual equipment, and other related technologies. The Service Coordinator will coordinate with clients, project managers, and field technicians to ensure service excellence from start to finish.

Responsibilities:

  • Professionally address client questions, concerns, and service needs related to low-voltage systems.

  • Collaborate with project managers to schedule installations, maintenance, and repairs.

  • Coordinate with field technicians and internal teams to ensure timely and efficient service delivery.

  • Maintain detailed and accurate records of customer interactions, service requests, and project updates.

  • Create and manage work orders/service tickets.

  • Provide clear and consistent communication to clients regarding project timelines, progress, and next steps.

Requirements

  • Previous experience in customer service, preferably in a low-voltage, electrical, or technical service industry.

  • Strong communication and problem-solving skills.

  • Ability to manage multiple priorities and work in a fast-paced environment.

  • Proficiency with scheduling and ticketing software is a plus.

  • Knowledge of low-voltage systems is preferred but not required—training will be provided.

Why Work with Next Level Technician in Nashville TN? 

  • Weekly Pay: Get paid every week, no waiting 

  • Competitive Wages: $20-$25/hr  based on your experience and skillset 

  • PTO, medical benefits, sign-on & referral bonuses 

  • Career Growth: Advance through BICSI-certified training and real project experience 

  • Dedicated recruiter support with deep knowledge of Brownsville TX's low voltage industry 

  • National Footprint: Be part of a team that is respected across Tennessee and the U.S. 

About Next Level Technician 

Next Level Technician connects job-ready low voltage techs with top employers. We handle compliance, payroll, and safety so you can focus on your career. Advance your skills and grow with us! 

How to Apply 

Ready to take your career to the next level in Nashville TN? 

Email your resume to amber.bush@nextleveltechnician.com for immediate consideration or fill out a quick application on our website. 

Share if you know a great Nashville TN Service Coordinator looking for a new opportunity.

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Frequently asked questions

Who is hiring for the Customer Success Representative role?
NLT (QPS) is hiring for the Customer Success Representative position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Success Representative job located?
The Customer Success Representative role with NLT (QPS) is based in Nashville, TN, US.
Is the Customer Success Representative role full-time or contract?
This is a full time position at NLT (QPS).
What experience level is the Customer Success Representative role?
The Customer Success Representative position is aimed at mid-level candidates.
How do I apply for the Customer Success Representative role at NLT (QPS)?
Apply directly on NLT (QPS)'s career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct