Customer Service Team Leader

Frog Recruitment ·www.frogrecruitment.co.nz

Location DARRA, QLD, Australia
Salary AUD 85,000 / year
Type Full time
Level Mid
Source Shazamme
Business Support
Apply direct

The organisation

People2people are excited to be partnering with a market-leading supplier within the hospitality and commercial sectors, our client has earned a reputation for quality, reliability and exceptional customer service. Backed by a strong national distribution network, extensive supplier partnerships and a loyal customer base, they continue to experience sustained growth and are now looking to strengthen their Brisbane customer service team with like-minded professionals.

The opportunity

This role would suit a hands-on team leader who enjoys supporting and developing people, improving processes while remaining actively involved in day-to-day operations while working with clients. Reporting into the Branch Manager, you will oversee the daily activities of the Customer Service team while working closely with various internal stakeholders while managing a small client portfolio to drive sales, processing orders and supporting an Account Manager.

Selection criteria

  • Previous experience leading or supervising a high volume, fast paced customer service team
  • Bring a proactive, solutions-focused approach to leadership
  • Experience supporting sales teams and key customer account
  • Experience within wholesale, distribution or supply chain environments is highly advantageous
  • Highly developed communication and stakeholder management skills
  • Experience working with ERP and/or CRM systems

Benefits

  • Growing business with a reputation of quality products, service and teams
  • Join a stable, well-established Australian business with a strong market presence
  • Collaborative and supportive leadership team
  • Genuine opportunity to influence processes and drive positive change
  • Wacol location with onsite parking
  • Competitive salary package with additional benefits and employee initiatives

If you're a customer service leader who thrives on developing people, building strong relationships and driving operational excellence, we'd love to hear from you so APPLY now. Or contact Leanne Lazarus on (07) 3118 0125 should you have additional questions for a confidential discussion.


At people2people, Edge Recruitment and Frog Recruitment, we welcome everyone and encourage people to be their authentic selves. If you require reasonable adjustments during the recruitment process, please contact your recruitment consultant so we can support your needs.

Frequently asked questions

Who is hiring for the Customer Service Team Leader role?
Frog Recruitment is hiring for the Customer Service Team Leader position, a Shazamme client. Apply directly on the employer's career site.
Where is the Customer Service Team Leader job located?
The Customer Service Team Leader role with Frog Recruitment is based in DARRA, QLD, AU.
What does the Customer Service Team Leader role pay?
Frog Recruitment lists the Customer Service Team Leader role at up to AUD 85,000 per year.
Is the Customer Service Team Leader role full-time or contract?
This is a full time position at Frog Recruitment.
What experience level is the Customer Service Team Leader role?
The Customer Service Team Leader position is aimed at mid-level candidates.
How do I apply for the Customer Service Team Leader role at Frog Recruitment?
Apply directly on Frog Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct