IT Associate Business Analyst (VA803759)

IT Associate Business Analyst (VA803759)

Required: Previous VDOT experience related to Business Analysis, Management Analytics, and/or Power Apps/Power Automate.

Key Responsibilities

• Support efforts to understand customer processes, pain points, and business needs by participating in discussions with stakeholders and technical teams.

• Build foundational knowledge of business applications and organizational data management concepts to better support customer focused
  analysis.

• Assist in identifying root causes of system issues by gathering information, reviewing documentation, and conducting basic process analysis.

• Help diagram current-state processes and proposed improvements using process flows, context diagrams, and data-flow diagrams under the direction of senior analysts.

• Contribute to documenting requirements, user stories, and acceptance criteria with a focus on accuracy and clarity.

• Support the decomposition of traditional requirements into Agile Epics, Features, and User Stories that clearly reflect user needs.

• Assist in mapping user stories to technical design documents, ensuring clarity and alignment between business goals and technical specifications.

• Help identify related user stories, dependencies, and priorities in collaboration with senior analysts and the Product Owner.

• Support backlog refinement activities by maintaining well-organized user stories and requirements documentation.

• Participate in testing activities, including helping draft test objectives, test plans, and test cases.

• Execute basic functional and regression tests and document results to support solution quality.

• Help coordinate and facilitate User Acceptance Testing (UAT), including capturing stakeholder feedback and communicating progress to project leads.

• Recommend and assist in implementing internal improvements to BA team processes, including creating or enhancing tools and workflows using Power Apps or Power Automate.

Qualifications

• Bachelor’s degree in business, Information Systems, Computer Science, Public Administration, or related field; or in equivalent combination of education and experience.

• Internship or academic project experience involving business analysis, requirements documentation, process mapping, or solution evaluation.

• 0 to 2 years of experience in business analysis, project support, data analysis, or related work.

• Strong written and verbal communication skills with the ability to document information clearly.

• Foundational understanding of Agile and traditional Waterfall SDLC concepts.

• Basic understanding of data analysis and organizational data structures.

• Strong organizational skills and attention to detail.

• Ability to work collaboratively and receive guidance in a team environment.

• Curiosity, initiative, and willingness to learn VDOT systems, processes, and analysis standards.