Import Operations Coordinator

Frog Recruitment ·www.frogrecruitment.co.nz

Location VIC, Australia
Work type Hybrid
Type Full time
Level Mid
Source Shazamme
Supply Chain Management
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Ravenhall, Melbourne VIC

$35 - $38 per hour + Super

Temporary Assignment | Hybrid Work Available

Are you looking for an opportunity to build on your freight forwarding experience within a supportive and collaborative team environment? We are currently seeking an Import Operations Coordinator to join a global logistics organisation based in Ravenhall for an immediate start. This is an excellent opportunity for someone with 1+ years of import operations experience who is looking to further develop their career within international freight forwarding.

Following an initial training period, the role offers a hybrid working arrangement of 3 days in the office and 2 days from home. The successful candidate will receive hands-on support from an experienced team while taking ownership of key day-to-day import operations activities.

About the Role

Reporting to the Import Operations team, you will be responsible for supporting the end-to-end coordination of import sea and air freight shipments, ensuring shipments are tracked, processed and delivered efficiently.

Key responsibilities include:

Shipment registration and coordination

Monitoring shipment movements, transhipments and ETA updates

Handling pre-alerts and arrival notices

Chasing and processing supplier tax invoices

EDO receival and release

Managing outturn and shipment documentation

Maintaining accurate records, notes and documentation within CW1

Monitoring and updating shipment milestones

Escalating any issues impacting clearance, delivery or costs

Liaising with internal and external stakeholders regarding shipment progress

Processing buy and sell invoices, with a strong focus on cost management

Supporting documentation filing and system updates

Managing daily group inboxes and operational tasks

About You

To be successful in this role, you will bring:

Previous experience within freight forwarding import operations

Minimum 1 year of experience in a similar role

Knowledge of sea and/or air freight import processes

Strong organisational skills and the ability to manage multiple tasks

Excellent written and verbal communication skills

High attention to detail and accuracy

Solid Microsoft Office skills, including Outlook, Word and Excel

Knowledge of Incoterms and basic supply chain concepts

CargoWise (CW1) experience highly regarded

A positive, team-focused attitude and willingness to learn

What's on Offer?

$35 - $38 per hour + Super

Immediate start opportunity

Hybrid working arrangements available after training

Standard hours of 8:30am - 5:00pm with a 1-hour lunch break

Flexibility available for the right candidate

Supportive, collaborative team environment

Exposure to both air and sea freight operations

Opportunity to gain experience with a well-established global logistics business

If you have experience within import operations and are available to commence immediately or at short notice, we'd love to hear from you.

Apply now or contact Sergei Evglevski at people2people for a confidential discussion.


At people2people, Edge Recruitment and Frog Recruitment, we welcome everyone and encourage people to be their authentic selves. If you require reasonable adjustments during the recruitment process, please contact your recruitment consultant so we can support your needs.

Frequently asked questions

Who is hiring for the Import Operations Coordinator role?
Frog Recruitment is hiring for the Import Operations Coordinator position, a Shazamme client. Apply directly on the employer's career site.
Where is the Import Operations Coordinator job located?
The Import Operations Coordinator role with Frog Recruitment is based in VIC, AU. The role is hybrid-friendly.
Is the Import Operations Coordinator role remote?
Yes — the Import Operations Coordinator position at Frog Recruitment is hybrid. Candidates based in AU are preferred.
Is the Import Operations Coordinator role full-time or contract?
This is a full time position at Frog Recruitment.
What experience level is the Import Operations Coordinator role?
The Import Operations Coordinator position is aimed at mid-level candidates.
How do I apply for the Import Operations Coordinator role at Frog Recruitment?
Apply directly on Frog Recruitment's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct