Office Assistant

Appointment Scheduler and Internet Media Specialist Job Summary We are seeking an experienced, motivated individual to join our organization as an Appointment Scheduler and Internet Media Specialist. As part of our team, you schedule appointments for clients, assist in managing an executive’s schedule, and perform various data entry tasks necessary to manage the customer database. You will also provide regular media updates to our presence on the internet and direct inquiries received to the proper department. We operate with a high volume of client and prospect requests, meaning you must be well organized and able to multitask. Our ideal candidate has excellent phone and communication skills, as well as experience with electronic database records and social media platforms. Duties and Responsibilities • Answer phones and direct calls to appropriate party • When taking a client message, retrieve the client file and provide it and the message to the appropriate party • Process Birthday Cards monthly (two weeks in advance of the new month) • Perform File Maintenance function ensuring files forwarded to this department are updated appropriately and accurately daily • Assist clients and prospects in making or adjusting appointments • Manage schedules for executives • Enter prospective clients into our system and ensure integrity across relevant databases • Contact scheduled clients and prospect to request relevant information as needed • Make regular social media posts as directed • Clean up Temporary files • Make up file inserts for annuities, insurance and security files Qualifications • High school diploma or GED certificate • At least two years of experience in scheduling and/or customer service with an emphasis on customer outreach • Strong communication skills, both written and verbal • Database entry skills and experience with social media platforms • Attention to detail and problem-solving ability • Proficiency with Adobe • Proficiency with Windows • Microsoft 365, with emphasis on Outlook, Word, Excel, OneDrive, and SharePoint • Calendly • Redtail • Smart Office • DocuSign • Docupace • NordPass • Google Chrome browser We offer competitive pay, bonuses, flexible hours, and advancement opportunities! Office AssistantLocation: Norton Shores, MI Shift: 1st Shift Pay: $18.00+/hour Job Summary Are you an organized, detail-oriented professional who enjoys helping people and keeping operations running smoothly? We're seeking an Office Assistant to join our team in Norton Shores, MI. In this role, you'll provide administrative support, assist clients and team members, maintain accurate records, and help ensure daily office operations are efficient and professional. What You'll Be Doing As an Office Assistant, your core responsibilities will include: Administrative Support: Answer phones, direct calls, take messages, and provide assistance to clients and visitors. Scheduling & Coordination: Schedule and adjust appointments, manage calendars, and communicate with clients regarding upcoming meetings. Data Entry & Record Maintenance: Maintain accurate client records, update databases, process file maintenance requests, and organize documents. In addition, you will assist with correspondence, client follow-up, office organization, and other administrative tasks that support daily business operations. What We're Looking For Qualifications: High school diploma or GED. 2+ years of office administration, scheduling, customer service, or related experience. Experience working with computer systems and electronic records. Skills: Strong Communication Skills: Ability to communicate professionally with clients and team members both verbally and in writing. Attention to Detail: Ability to accurately manage records, schedules, and administrative tasks. Computer Proficiency: Experience with Microsoft 365 applications including Outlook, Word, Excel, OneDrive, and SharePoint, along with general office software. Why Join Us? This is an excellent opportunity for both short-term and long-term employment. We are committed to providing a supportive work environment and opportunities for growth. Workbox Staffing Benefits: Hire-in Opportunities Comprehensive Benefits including Health, Life, and Dental Veteran-Friendly and Equal Opportunity Employer Ready to start? Apply online today and let's DO GOOD together!