Business Analyst – Claims Migration Program

A world’s leading Insurance service provider, is looking for a bilingual Business Analyst to support the migration of claims applications from Pega and IBM Case Manager to Microsoft Power Apps and Power Automate.
The Business Analyst will work closely with business users, project managers, developers, and vendor teams to understand current processes, define requirements, and support successful delivery of the new solution.

Responsibilities:
- Gather and document business and functional requirements
- Conduct workshops and requirement discussions with business stakeholders
- Analyze and document current (ASIS) business processes and workflows
- Define futurestate (TO-BE) processes for Microsoft Power Platform solutions
- Create BRDs, functional specifications, user stories, process flows, and business rules documentation
- Analyze existing functionality in Pega and IBM Case Manager
- Identify and document business rules, approvals, notifications, validations, and workflow processes
- Support migration of claims workflows to Power Apps and Power Automate
- Perform gap analysis between current and futurestate solutions
- Ensure business, audit, compliance, and security requirements are maintained
- Act as a bridge between business users and technical teams
- Coordinate with project managers, developers, QA teams, and vendors
- Track requirements, issues, risks, and open questions
- Define acceptance criteria and support UAT activities
- Review test scenarios and validate business requirements
- Support defect analysis and issue resolution
- Ensure requirements are fully traceable through delivery

Required Skills:
- Experience as a Business Analyst on enterprise application projects
- Strong experience in: Requirements gathering / Business process analysis / Functional documentation / Workshop facilitation / Stakeholder management
- Experience supporting SIT, UAT, and defect management.
- Ability to create: BRDs / Functional Specifications / Process Maps / User Stories / Traceability Matrices
- Experience with workflow or case management applications
- Understanding of: Pega Platform / IBM Case Manager / Microsoft Power Apps / Microsoft Power Automate
- Experience working on application migration or modernization projects
- Familiarity with system integrations and enterprise applications

Why should you apply: 
- This is a long-term opportunity 
- You will be working with international team members 
- Learn new technologies and on large scale projects


Company Details: A leading international insurance organization operates in over 130 countries and jurisdictions, offering services to commercial, institutional, and individual clients through one of the most extensive global property and casualty insurance networks. In addition to general insurance, the organization is also a prominent provider of life insurance and retirement services in the United States. Its common stock is publicly traded on both the New York and Tokyo stock exchange.The group's Japan-based affiliate provides IT-related services to support the organization’s operations within the country.

Working Hours:  9:00 - 17:30 (Mon-Fri) 
Working Style: Hybrid (4 days in office, 1 day work from home) 
Holidays:  Saturday, Sunday, National Holidays, Year-end and New Year Holidays, 27 Paid Holidays every year (20 paid leaves, and 7 especial leaves)
Services/Benefits:  Social insurance, Employee Pension Scheme, Transportation Fee
Interview Process: 3