Call Centre Team Leader

Mobready ·www.mobready.com.au

Location Sydney, New South Wales, Australia
Work type Hybrid
Type Full time
Level Mid
Source Shazamme
Call Centre & Customer Service
Apply direct
MobReady are a socially inclusive, Supply Nation certified, Aboriginal owned Group Training Organisation with a commitment to connecting our Mob with a sustainable career through trainee & apprentice opportunities across NSW & ACT. As an Aboriginal organisation, we understand the importance of providing mentoring & support as you kickstart your new journey. 
 
 
The Role: 
 
Identified Call Centre Manager
We're actively looking for Mob wanting to join a leading corporate in their brand new Mob-specific call centre! 
You'll lead the implementation of a brand new team, while working closely with the existing call centres. 

Responsibilities include:

Hiring, training and leading a team of 15
Ongoing coaching and mentoring of team
Providing cultural guidance and advice to the broader team
Support with RAP deliverables
Hybrid Opportunity based in either Olympic Park or Gosford
6-week rotating roster 
Criteria:
Aboriginal or Torres Strait Islander (Confirmation required)
Pass a Police check
Management experience in a similar environment or retail, customer service or corporate environment
Full availability 

Benefits Include:
$80-$100K Salary
Shift Allowances
Performance Incentive Plan
Up to 50% off brand products including Hire cars, travel, resorts etc
Extensive training
Hybrid working 

This is a targeted position under the anti-Discrimination Act 1977 persons of Aboriginal and Torres Strait Islander descent are encouraged to apply and preference for the role. If this sounds like you, APPLY NOW! Please reach out to us for a yarn. 

Justin Biles
General Manager
M: 0435 857 811
E: justin@mobready.com.au

Frequently asked questions

Who is hiring for the Call Centre Team Leader role?
Mobready is hiring for the Call Centre Team Leader position, a Shazamme client. Apply directly on the employer's career site.
Where is the Call Centre Team Leader job located?
The Call Centre Team Leader role with Mobready is based in Sydney, NSW, AU. The role is hybrid-friendly.
Is the Call Centre Team Leader role remote?
Yes — the Call Centre Team Leader position at Mobready is hybrid. Candidates based in AU are preferred.
Is the Call Centre Team Leader role full-time or contract?
This is a full time position at Mobready.
What experience level is the Call Centre Team Leader role?
The Call Centre Team Leader position is aimed at mid-level candidates.
How do I apply for the Call Centre Team Leader role at Mobready?
Apply directly on Mobready's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct