Claims Manager

VP, Claims Manager Jobs in Tampa, FL 

The VP, Claims Manager leads specialty program claims oversight at [Company], serving as the senior technical and strategic bridge between the Claims Department and its business partners — underwriting, MGAs, TPAs, reinsurers, brokers, insureds, and claimants. This is a senior leadership role within a growing E&S and specialty programs platform. 

Key responsibilities 

• Provide strategic oversight of claims across all specialty program lines, ensuring resolution consistent with program guidelines, reinsurance terms, and regulatory requirements. 
• Manage and audit MGA and TPA claims handling performance — establishing audit protocols, conducting reviews, and implementing corrective action plans. 
• Develop and enforce claims governance frameworks, including reserving philosophies, large loss protocols, and litigation management guidelines. 
• Partner with underwriting, actuarial, and program management to analyze loss trends and inform program renewal decisions. 
• Serve as the senior escalation point on complex, high-severity, and coverage-disputed claims; coordinate with coverage counsel and reinsurers. 
• Monitor and report on claims KPIs, reserve adequacy, and emerging exposures to senior leadership and external reinsurers. 
• Evaluate the claims capabilities of prospective MGA partners during onboarding and program committee reviews. 
• Represent [Company] at industry events; stay current on E&S market trends, regulatory developments, and claims best practices. 
• Support the Chief Claims Officer with daily oversight of Professional Staff and review of existing and future claims processes. 

Required qualifications 

• Bachelor's degree or equivalent experience. 
• 10+ years of insurance and/or claims handling experience (commercial claims strongly preferred). 
• Working knowledge of multi-state statutes, including good faith claim handling regulations and guidelines. 
• Strong analytical, organizational, and communication skills. 
• Proficiency with Microsoft Office and major claims systems. 

File under: VP Claims Manager Tampa, specialty program claims jobs, MGA TPA claims oversight, E&S claims leadership, commercial claims executive jobs, insurance claims VP Florida.