Family Support Case Manager

Chandler Macleod ·www.chandlermacleod.com

Location Dandenong, Victoria, Australia
Salary AUD 62 / hour
Type Full time
Level Mid
Source Shazamme
Community Services & Development
Apply direct
Family Support Case Manager
Dandenong Location
$62 per hour + Super
Contract until January 2027

We are seeking a Family Support Case Manager to join a supportive multidisciplinary team based in Dandenong. This is an excellent opportunity to make a meaningful impact by providing case management, early intervention, and family support services to families experiencing complex challenges.
You will provide case management support to vulnerable families referred through The Orange Door and Child Protection, working collaboratively with families and key stakeholders to improve child safety, wellbeing, and family stability.

Key responsibilities include:
  • Managing a caseload of vulnerable children, young people, and families
  • Conducting family assessments, risk assessments, and safety planning
  • Developing and implementing case plans and family support interventions
  • Providing crisis support and coordinating referrals to appropriate services
  • Facilitating parenting support programs and group-based initiatives
  • Advocating for families and strengthening connections to community services
  • Maintaining accurate case notes, records, and reports
  • Building strong relationships with government agencies, schools, health providers, and community organisations
About You
To be successful, you will have:
  • A Degree in Social Work, Psychology, Behavioural Science, or a related field relevant to child and family welfare
  • Demonstrated experience working with vulnerable children, young people, and families
  • Strong case management experience, including risk assessment and family intervention practice
  • Knowledge of child safety frameworks, mandatory reporting requirements, and relevant legislation
  • Proven ability to work collaboratively with community organisations and service providers
  • Excellent organisational skills with the ability to manage competing priorities
  • Strong interpersonal, written, and verbal communication skills
  • Intermediate Microsoft Office skills
Requirements
  • Current Victorian Driver's Licence
  • Valid Working With Children Check
  • Satisfactory Police Check

Apply now with your current CV.
Only shortlisted candidates will be contacted.


At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.

Frequently asked questions

Who is hiring for the Family Support Case Manager role?
Chandler Macleod is hiring for the Family Support Case Manager position, a Shazamme client. Apply directly on the employer's career site.
Where is the Family Support Case Manager job located?
The Family Support Case Manager role with Chandler Macleod is based in Dandenong, VIC, AU.
What does the Family Support Case Manager role pay?
Chandler Macleod lists the Family Support Case Manager role at up to AUD 62 per hour.
Is the Family Support Case Manager role full-time or contract?
This is a full time position at Chandler Macleod.
What experience level is the Family Support Case Manager role?
The Family Support Case Manager position is aimed at mid-level candidates.
How do I apply for the Family Support Case Manager role at Chandler Macleod?
Apply directly on Chandler Macleod's career page via the Apply button on this listing. ZammeJobs links straight through to the employer's ATS — no third-party form, no resume database.
Apply direct